"I know the hotel was just opening but it is still not acceptable that we had to shower ice cold and that we didn't knew in advance that the wellness area will not be open. There was also no one who could help us with that situation. Also you could hear your room neighbors and people on the corridor very loud. We got some compensation what's good but for now I can't say that it was a great stay. Probably in a few months it is better or even great but for now I have to say how we experienced it....
"I know the hotel was just opening but it is still not acceptable that we had to shower ice cold and that we didn't knew in advance that the wellness area will not be open. There was also no one who could help us with that situation. Also you could hear your room neighbors and people on the corridor very loud. We got some compensation what's good but for now I can't say that it was a great stay. Probably in a few months it is better or even great but for now I have to say how we experienced it....
Robin