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"Have stayed several times before and will continue to do so. Great property in Kruger"

"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational. I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent...

"Kruger park was only about 20 minutes away by drive. All of the staff were wonderful. So friendly. Whatever you wanted, they would get for you. I couldn’t single out one staff member because they were all perfect. The suites are gorgeous and spotless with a wonderful view of the Sabe River. The food was excellent and so plentiful. I couldn’t think of a better place to stay to get to Kruger and experience the game drives. The drivers were excellent and it was easy to see their love for...

"Der Blick direkt in den Kruger National Park war gigantisch. Man konnte vom Zimmer aus bereits sehr viele verschiedene Tiere beobachten."

"Les logements sont très spacieux et idéalement situés avec plusieurs trails accessibles et une très belle vue."

"Nice location, great, safe property."

"We saw a special that was advertised and after making the booking were told that the special was no longer on. For what we eventually paid, it was a rip off.! The first nights dinner was at the Boma. We asked for steak that was medium rare and received a well done steak after waiting at least 30 minutes for the dancing to finish. The steak was ordered before the dancing but not brought to the table.! The next nights dinner , we were given an Ala-Carte menu with prices.! We did not know if this...

"The property was really clean and had good amount of towel plates cutleey etc. the major issue we had was that the roof was leaking everywhere in most rooms. One of the beds was wet and we slept with water dripping next to us the enter night. When I raised it with the reception, there was no apology for the inconvenience but only stating that it was the thatched roof. If they know about the leaks, they should maintain the roof."

"Wir konnten hier 3 wundervolle und unvergessliche Tage verbringen. Tracy und ihr Team sind unglaublich und machen den Aufenthalt zu etwas ganz besonderen. Wir haben uns in diesen Ort, den Service und die unfassbar leckeren Speisen verliebt und werden definitiv wiederkommen."

"Exceptional is an understatement! All around 5 stars in every category! Food, service, amenities, spa, and staff all were TOP NOTCH! Memorable on so many levels!"

"Perfekter Aufenthalt"

"Room is very nice & staff was very kind & helpful."