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"Excellent location for tourist attractions and swimming pool was relaxing after day out. Our room was next to dining area which was very noisy until about 11.00 at night. Had to ask for towels in room every day but staff were very polite and helpful."

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"Traveled with 2 children and the water park was a significant factor in selecting the property. Overall the common areas are well done and nice - the rooms are old and dated. Food was basic and not the greatest. Selection of drinks were also not great. The mocktails were essentially the same with a different colour syrup. Alcohol was very low quality. If you are not looking for food, drink, or are ok with putting up with very old rooms, then book this resort. Staff were great."

"Exceptional hotel - really wonderful place"

"I could write for hours. Our room was clean, the kettle was VERY heavy (made of ceramic, so you couldnt tell how full it was from weight alone) & broken, the phone didnt work, the light on the balcony didn't work & we couldnt turn the jacuzzi off. Despite the toilet area being HUGE there was no hand basin, and there was no door on the bathroom area, if you needed some privacy. There was about 10 light switches in the room, which took us 2 days to work out. Most of the staff were helpful, except...

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"I expected much better service from a Hilton property. After checking in, I was told my luggage would be delivered to my room shortly. Instead, I had to wait 8 hours before my bags finally arrived. This was completely unacceptable and caused a great deal of inconvenience, especially after a long journey. Despite contacting the front desk multiple times, the response was slow and there was no sense of urgency or proper follow-up. This experience fell far below the standards I expect from Hilton...

"Shower was clogged for two out of three nights that we stayed at the hotel."