Hotel with a Concierge in Morocco from SAR 523

"Rooms 115 and 114 impossible to get a good night sleep. Paper thin walls and doors. You can hear guests and staff walking and chatting starting at 7am. No TV, no safe and no hair dryer in room. Bathrooms are old and outdated"

"We had an excellent time, loved the hotel and the staff were very helpful. The lady who runs the outside pool area is wonderful, as are the life guards, both work very hard to find loungers for you and ensure you have a good time. We stayed in a villa which was nice and peaceful. We would like to visit again"

"Room was nice, with good air con, comfy bed & good shower. However our sheets werent changed at all during an 11 night stay. Food was generally good and staff were very friendly. The main (one heated) pool was nice but got very busy. Lots of aqua aerobics, zumba, yoga etc by the pool, which was average. Bit of a faff having to get money out of a cash point for a deposit, to trade in for cards at reception, to trade in for pool towels - we've not come across this system before.. and £50 for 4 towels was a bit steep, they prob cost the hotel a few quid each. Spa treatments, ice creams, 'premium' drinks - any extras were above uk prices. Overall was a nice relaxed family break, but the hotel was a bit run down - could do with some maintenance."

" Wonderful staff. Beautiful, historic property"

"Overall a no frill hotel room and it was sufficient for our needs. The room was minimally decorated with just one pillow (we had the standard twin bed room) - it felt like a school dorm room, and the bathroom had a weird layout which made it feel tight getting in and out to use the toilet. Having said that - it was clean, quiet, and the best part of the room was the bathroom shower had great water pressure! (We noted there was no blow dryer so thankfully we had our own). We had dinner at the hotel - it was very busy and no much staff to serve us. We ended up leaving the money for our food on the table after we ate as there was no one around. The food itself was good. We only needed this hotel room for a night to end our trip in Morocco - we checked in at 6pm and we were out the next day for an early morning flight. The free shuttle to the airport is a huge part of why we booked this place and the shuttle was punctual (6am sharp!). The drive to the airport was just 5 mins which worked great for us. To summarize - this hotel hits our requirements. It’s a no frill hotel that is clean, simple, quiet and location to the airport is great! "

"Un séjour de folie a recommander pour tout amateur pour cette belle ville d agadir je reviens sans hésitation merci pour toute l équipe sans exception "

"Honest review, family of 5 kids 10 and under. Family room. Room: Broken toilet seat, ants in room, housekeeping done twice in 5 days. After housekeeping, room smelt of damp mop. Phone broken, just didnt work. Lift is dangerous, door closes. The single beds were extremely uncomfortable especially for children. Only water provided and hardly any tea and coffee. Cleaners would clean the staires and corridals in late morning with no signage, child had slipped. Reception knew of issues, No resolution. Swimming pool : only kids swimming pool was warm the Adjacent aquapark pools were freezing, unable to use even at 30 degrees temperature. There were lots of insects in the pool.The indoor pool came with a cost of 150dh for each person. Gym: Good facility, clean lot's of equipments. All inclusive: Not all inclusive, I dont drink anyways however can drinks were not included. The mocktails were just kids juice with syrup. It was awful. Nothing spectacular. There were no snack bars unless you paid. Only set times available to eat. Nothing else close by to even buy snacks. There was always an extra cost even for ice cream. Le Fez restaurant: lovely food, 1 visit for stays over 3 days. Food was great, staff were lovely. La Torque: Waiter was lovely and attentive, food was good. Entertainment for kids: found nothing other than Mickey for 30 mins in the evening twice. Otherwise terrible nothing at all or not great for a resort that is 5*. I won't be returning unfortunately. "

"Nice hospitality "

"I was really impressed by the artistic decorations and tranquility feeling of the hotel. The staff are professional and friendly. We originally planned to have hammam at the site, but as the heating was not working very well, the hotel refunded our money. The one-hour full body message was great!"