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"Check in staff was excellent. The common areas were visibly dirty - not vacuumed/smudged on surfaces/food and drinks left on tables and chairs. Our room was terrible - very small and smelly. Was not serviced either."

"A convenient place to get our heads down for the night. Nothing fancy, bedding was clean although public spaces could have been cleaner (stairs in particular). If we were to stay again we’d probably pay more for a better room/location. Our room on the first floor was noisy, from creaky floor boards, people outside the hotel, people underneath in the lounge area, people going up and down the stairs and letting doors slam. You can accept that for a while but not just after 3am when inconsiderate...

"Great experience staying at the hotel, food was excellent and staff friendly."

"Excellent 2 night stay at this family friendly hotel in October with our two grandkids. Only negative was the pool having to close for a deep clean on one night of our stay so our grandkids missed out on the pool disco, however I am sure this was required for health and safety reasons."

"The pool is only open till 6 PM, and the town surrounding closes down around 5:30 PM. Nearby is fantastic for touring. We did the falconry and loved it."

"no fuss booking, check-in and stay."

"Booked a 4 night stay……..Arrived….stayed 30 mins , in not a very clean room, just enough time to book somewhere else……then left…….quite simply ….not the best……"

"We booked this stay as we planned to do some touring in the highlands. We are so grateful we did. Nairn is a wonderful small town with great people, without the bustle of Inverness. Our hosts were incredible and the property was truly 5 stars! The à la carte breakfast in the morning was a surprise and was delicious. An awesome start to the day! Room was massive and well appointed. Plenty of parking and close to several points of interest. Would absolutely return to see more of what Nairn has to...

"It is basic but comfortable motel with no facilities that suited us as we had all meals elsewhere. The EV charger on site proved very useful."

"Great place to stay while in Speyside. The breakfast was excellent. The restaurant has great food too! Would stay here again."

"We booked a last-minute trip to the Norton Hotel in Nairn and had an amazing time. The staff were so friendly and helpful, and our room was great. A special mention to Ivy, who served us breakfast in the morning. She was lovely and full of useful local information, which really helped us make the most of our visit. A wonderful stay—we’d happily recommend it!"

"Clean modern room. I liked that there was a small kitchenette included. The hotel is within walking distance to restaurants, cafes and the train station/ bus stops. A fantastic stay while in Aviemore."

"The Ben Morh hotel is a beautiful old building with a lot of character."

"Beautiful view. Perfect location for beach walks"

"Room nothing like the photos. Broken sky light with no blind. Wall paper peeling off. Filthy carpets, stained and very very unpleasant. Checked out after being there for 1/2 hour and just got " sorry". I have stayed in some unpleasant places but this was frankly disgusting . Waste of money, no refund offered"