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"Check in is fast, but the staff will not ask you what kind of room you like, or on online booking, for example if you like it with a view, higher floors/lower floors,. The sliding cabinet door in our room was detached and they did not check that before they put us in there. The restaurant is good but they should prioritize their guest to make sure they have access to it at all time and not on the waiting list when they're ready to eat."

"Overall, the customer service was friendly and accommodating, and the staff made an effort to assist us throughout our stay. However, there are several areas that need improvement for the property to truly feel like a resort. Room cleanliness should be more thorough. The floors appeared to need both vacuuming and mopping, and we noticed hair and sand residue on the floor and around the shower area even though the room was ready for check-in. The biggest concern involved my parents’ room. They...

"My third time staying at Chali. Excellent food, great staff, great views, super clean, great amenities, very private, centrally located, and I'd recommend Chali to everyone."

"nice"

"Internet connection was terrible"

"Perfect for travelers"

"We stayed here for 4 days and 3 nights, and unfortunately, our overall experience was disappointing. We arrived late in the evening, around 8 PM. When we entered the room, we were immediately disappointed by the cleanliness. The room was quite dirty and did not feel properly prepared for new guests. Because we arrived late, the restaurant was already closed, and the minibar was completely empty. We also tried to order food through Grab, but delivery was not available in this area at that time....

"The best hotel in iligan city, I never go any hotel in iligan only in gohotel."