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"I didn’t have one complaint about this hotel. The staff (especially Aaron at the front desk and Jill with the shuttle) were all nice and helpful. The room was clean and comfortable. The pool area was awesome, clean and pleasant. Shuttle service was an awesome bonus. Breakfast was great. One of the nicest places I’ve stayed."

"Place in halls and lobby extremely hot. Restaurant in place are very high priced. And could use. More seating in the arcade. Area. And better air movement. In the pool. Way too hot in the pool area also. Shouldn’t charge for parking. Pay enough for room and extra"

"Will stay everytime I want to do a trip for MOA/Shopping 👌💕"

"Affordable!!"

"Pool and hot tub was open until midnight. IHOP and TGI Fridays is connected for easy access to restaurants."

"Swimming pool isn’t working & every night parking is paying"

"Buffalo tower was fantastic and love the remodel. Hot water was low in the morning which made for a warm instead of hot shower. Hot water heaters were not keeping up with morning shower volume. Casino is hard to navigate, I got lost frequently. More signs are needed. LOVE the free shuttles, employees are so friendly, prompt, and always available. Will be back, 9/10 stars overall"

"Very comfortable, clean and quiet. Popcorn bar and breakfast items were nice perks, as well as the parking garage. Great location for accessing the Lakewalk and bike trails."

"due to holiday for 2 days not clean and changed"

"We have visited the Hyatt many times over the last 10 years and both the service and upkeep of the facility have gone down hill . The front desk is chronically understaffed, usually just one person, even on a busy Friday night. The front revolving door is routinely out of service as is at least one elevator. The Hyatt’s best feature is its great food and drink menu and service."

"Room was very clean and loved the easy access to the skywalk"

"Spectacular views, cannot beat it. Very nice hotel."

"Our stay had a rough start due to an unpleasant interaction with one of the front desk associates. However, a later encounter with a different associate completely turned things around. They were exceptionally friendly, welcoming, and professional, making us feel valued and helping us put the initial experience behind us. We also truly appreciated the hotel manager reaching out to personally address our concerns. That level of care and commitment to guest satisfaction made a lasting impression....

"Stayed one night so didnt experience a whole lot but the sleep between the three of us that stayed were all terrible. The AC unit is older and super loud. It kept us all awake through the evening waking us up every couple hours."

"I liked the property location. I liked the amenities such as the shuttle bus. The staff were great. The like the breakfast every morning"

"The location was in a really nice area with fun restaurants nearby. We took the bikes out to the beach at the end of the point. The breakfast was really good. This was a great find."

"Location, facility and amenities 4 stars. The front desk guy Scottie was either not happy with his job, or didn't get the playbook to Midwest customer service like so many other people. Other parties were great..."

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"Iabsolutely love this place.I started my days with the outdoor hot tub. Then I swam laps at the beautiful outdoor pool.Aftet that paddled and rode the bike trail.Back to Paddling before they closed.The lake was perfect.I wanted to stay a month."

"Love going to mystic!"