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"great location"

"The hotel smelled like marijuana everywhere. There is not enough parking for guests and you have to park by bowling alley. The area was not safe. There was a 20 minute time frame in which there was no one at the front desk for help."

"This property was exceptional"

"No air conditioning on the main level. Pool not open. Decor was very dated. Front door broken."

"Location"

"Awesome! Clean. Everything was wonderful."

"Room service was ok. Old hotel."

"I chose your hotel primarily because it is within easy walking distance to the Orpheum Theatre, where I watched my granddaughter perform as Glinda in "Wicked." The room was clean, the TV had lots of channels, I had a good dinner in the downstairs cafe (despite leaving my book there and not noticing it was missing until I reached the airport), and the two staffers at the front desk provided me with great information on how to take a bus (instead of a cab) to the airport, allowing me to see much...

"We enjoyed our stay at HIE again. We stay here all the time when we fly in and out of Mpls. Rooms are very nice, large and clean. Staff is great, and the shuttle service is very good also. They also have a good breakfast that's included with the room, best we've had at any hotel. We had to take off to early this time for our flight, so didn't get to enjoy it. I did a good cup of coffee to go though. I highly recommend staying here, especially when traveling! 5☆ hotel in my book! 🤗"

"Okay place to stay for one night. Close to the airport. Used the pool which was nice."

"Clean room and the casino was great. What I did not like was we had a concert and it was rescheduled but was not told to the ticket holders until the day of concert so room could not be refunded without paying a fee. Spoke to a few people that drove all day to get to Mystic and found out the concert was cancelled. By the way I found out through the radio that concert was cancelled."

"There is either valet parking or self-parking in another building. We were charged $50 for one night, which was pretty pricey given how much we paid for the suite we booked. I would have preferred to stay in an hotel with its own parking. Other than that, it was clean and well-appointed, and the staff were friendly and helpful. The breakfast is very nice and there were free cocktails offered during happy hour."