"Booked a room with a sofa bed because we were 3 traveller but upon checking in we weren’t given one. When I asked why we didn’t get what we booked I was told cause I didn’t ask for one and that 2 people can share a bed!?! They didn’t offer a room change or and upgrade and when I asked for this I was told no. The carpets throughout the hotel were in terrible condition…very stained and lifting up. It looked like a murder scene. The bathrooms had no vents so the room and the hotel halls were very...
"Booked a room with a sofa bed because we were 3 traveller but upon checking in we weren’t given one. When I asked why we didn’t get what we booked I was told cause I didn’t ask for one and that 2 people can share a bed!?! They didn’t offer a room change or and upgrade and when I asked for this I was told no. The carpets throughout the hotel were in terrible condition…very stained and lifting up. It looked like a murder scene. The bathrooms had no vents so the room and the hotel halls were very...
Patricia