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"I love everything about Xcaret Hotel México, get ready to walk but since the property is so gorgeous you always will have a view, hope to be back soon !!"

"Las instalaciones y el servicio de los alimentos fueron excelentes, todo me gustó"

"We loved our time at Sunscape. Very family friendly. Loved the entertainment team. The rooms were large and very cool."

"Amazing resort! Really nice staff, food was good!"

"Beautiful scenery and nice location, perfect for all our excursions. Staff are really nice and super helpful. Rooms could be a bit nicer but our experience there was over all great. Don’t forget to attend their events. They’re all so much fun!!"

"This resort is well maintained and the staff is excellent, the food and drinks are great. My only suggestion is the bed size in the property, the two double bed are just full size, we where 3 adults and had to move to a room with a sofa bed to have a better sleep experience. The seaweed is really bad this time of the year, but we still enjoy the beach with an excellent beach service!"

"Fue muy incomodo que no habia elevador y demasiadas las distancias para llegar a la playa. La playa es hermosa pero no me gustó que no puede meterse."

"Simply the best!"

"Excellent food variety across all the restaurants! Great service! Magnificent layout of property with great views and access to all amenities including lagoon,ocean, pools, and water parks! Rooms were cleaned twice daily, with super friendly staff and a well stocked mini bar! Dial 0 for fast room service 24/7! My wife and I just love this resort! Spectacular live theater performances!!!!"

"Very beautiful just double check on the pool are super stinky and musty. Beach are awful."

"Everything has exceeded my expectations. Will revisit again."

"This place was a MAJOR disappointment. 1) The SMELL. It just smelled BAD. I thought initially it was all the seaweed, but one day I walked out far past my bungalow, and the water became much clearer. Near the bungalow, it just looked, funky, and SMELLED. I discovered upon returning home, that the expansion of large hotels has put a strain on the sewer system. I searched DuckDuckGo for: "Playa De Carmen sewage issues", and this was the result: "Playa del Carmen faces significant sewage issues...

"I enjoyed my stay and I hate it was only 4 days. I definitely could have used about three more. The rooms were nice, I came there to have a good time, so the people tgat warned about the noise level were accurate, I was on the balcony facing the activites though, so if you don't think you'd like that - I think you can opt out to pick the other side of another tower. The activites were fun, the few was awesome, I missed one of the shows, but all the shows/ evening events planned were...

"Family friendly, kids really enjoyed the vacation."

"Resort is big and had a lot of restaurants. Very well maintained. We liked the food at Tavola the best. A bunch of swimming pools for kids. So, pools were not too crowded. Only complaint I have is it took two days for them to fix an electric problem in the room. I had to escalete it a few times. In the end they offered us a couple of massages for future to compensate for our troubles. All in all we like it and we will go back again."

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"Beautiful view of the ocean. Just wish the beach was swimmable. Pools were nice & clean. Food was good. Beautiful location & romantic atmosphere. We enjoyed our stay."

"Beautiful beach view no complaints love this place"

"Beautiful property!"

"Came here for a girls trip (late 20s). This resort was perfect! Modern, Clean, and good food especially at the restaurants. We got a massage and a facial and they were both wonderful and relaxing. The rooftop pool is perfect to hangout at. We went to aquaworld and went sailing which was relaxing! Only downside was the walls are thin and when the resort is playing music outside its very loud in the rooms if you are bay facing, however, the music ends around 1030pm. Highly recommend! Absolutely...