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"Xcaret was an experience. the property is massive and even if you're planning to partake in all of the all-fun-inclusive park activities, you should take a day to explore the hotel's property. Because there are so many employees, there were some crossed wires with "

"esta bien , sus espacios son amplios pero desperdiciados"

"."

"Liked a huge pool not that crowded. Same with the beach. Too loud."

"The front desk customer service could use some help. I don’t know if it was miscommunication or what but they were just rude at times. They would benefit from some additional training. However, overall it was a satisfactory trip."

"Family friendly"

"We had great time."

"Un súper hotel"

"Our stay at this resort was very disappointing. The beach was covered in seaweed the entire time, and they did not even attempt to clean it. Because of this, we were forced to use the pool every day instead of enjoying the ocean, which defeated the purpose of booking a beachfront resort. Transportation was also frustrating. The taxi to the airport cost $125 plus tip for only a 20-minute drive. The resort does not allow Uber or Lyft on the property since the gates are locked, so guests are...

"Todo muy bien "

"My favourite place to go"

"Resort was excellent as was the staff. A few area's of the resort could use some updates but nowhere near outdated. Only real thing we found that needs improvement was the dining reservations. "

"Solo travelled to Mexico Cancun. Had the most lovely and relaxing vacation staying at hotel Riu Kukulkán. Everything was well organized from flight to airport transfer to the resort and vice versa when my stay ended. Food was great especially their buffet. There was always a table available for you to be seated no matter how late you came down. Felt safe and would absolutely stay at this resort again."

"Everything was perfect and clean. Very kind, & kid friendly. "

"EXCELLENT FOR CHILDREN"

"Un hotel muy limpio, grande, con una excelente ubicación, la piscina muy limpia, la playa excelente, todo muy bien lo recomiendo ampliamente ❤️🍀👌🩷"

"Everything was great. I just wish that had beach side drink service. Food was good and entertainment was great. Thank you for a great time."

"It was my first time in Cancun and this all inclusive hotel did not disappoint! Love everything about this hotel, the food were excellent, the staff were so friendly. We couldn’t ask for more. The hotel was so clean and well maintained. Appreciated all the activities as well. We also love the beach club! Very aesthetically pleasing and the service was 10/10! This hotel is definitely a lot laid back though. So perfect for adults who wants to relax. A huge shout out to Senior Raul from the...

"Hard Rock all-inclusive resorts are lively, high-energy destinations designed for travelers who want everything in one place—food, drinks, entertainment, and activities. The atmosphere leans more toward fun and social rather than quiet and secluded"

"The water was beautiful! The Gulf was crystal clear and the beach seating was awesome. The pools were perfect temperature and well kept. The bar staff was very kind and always available. Great all around place."