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"Hotel was spotless absolutely beautiful and huge the food was amazing and transport was easy to all the parks loved this trip"

"Clean room, friendly staff, beautiful ocean views, loved the outdoor pool activities, do wish the swim up bar would stay open longer though."

"The cleaning crew, the restaurant crew, the bar crew were great but the front desk staff the crew at the entrance and at the lobby they make you feel disconnected at all times if they see a white or black people they even welcome them with a glass of champagne but if they see you Mexican they are totally un respectful and make you feel unwelcome. I stayed at Riu Lupita before and they are amazing on every aspect!!"

"Fui en semana de pascua con mi familia, la recepción fue buena pero tanto los botones que entregan las maletas y después los meseros estaban sobrepasados, traíamos niños y como no alcanzamos camastros por qué llegamos a medio día nadie nos atendía en la zona de albercas, no fue el único lugar donde se saturaba, también las cenas en los restaurantes no había lugar, tienes que reservar con 3 o 4 días de antelación, para reservar un camastro te levantas a las 6am para hacerlo y la playa no la...

"Everything was great."

"Great hotel but could use updating in rooms. Great food and wonderful staff …. Loved it ❤️"

"My favourite all-inclusive experience so far. The staff at this resort are phenomenal, the property is beautiful, the rooms are comfortable, and the food was better than anticipated, especially at the a la carte restaurants. The rooms are quite spacious, so it was disappointing to see two double beds instead of queens; that change would make this place a 10/10."

"Staff was amazing and the hotel was one of the best places I've ever stayed"

"Todo estuvo de maravilla"

"The room was great and we enjoyed all the restaurants and amenities!"

"unlimited beautiful, women, Alcohol and food. What's not to like ? "

"Loved it"

"Property was very clean, Beach was very dirty, all four days that we were there "

"Ok"

"es muy familiar, mucha seguridad en albercas para niños si hay algún detalle rápido acuden a arreglarlo en las habitaciones "

"Would give this 5 starts but had to do 4 due to being placed in a room that was out dated, inoperable AC m, dirty throw pillows, dirty chair, etc. hotel lobby staff upgraded the room to an ocean front the same day. Staff was accommodating, food was surprisingly good as well as drinks. No complaints other than the first room."

"Fun spot for large families but not a place for relaxing. Their vacation planners upcharge you on everything and their pricing for massage and credit is unecessarily complex. The Ala cart breakfast and house made pasta were the food highlights. It’s a party destination…not a wellness retreat"

"The Hyatt Vivid Grand Island was amazing! The staff was amazing, they were all very nice and friendly. Housekeeping service was on point. The hotel has a very interactive app where you can request practically anything and view any scheduled reservations and activities they have. We loved our time in the Vantage Club Infinity Pool, Betel our bartender was great, very friendly and pleasant. "

"Place was great staff is super helpful. The food was SO SO. Will absolutly come back again"