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"Muy buena experiencia. La comida deliciosa y variada ( con cortes de carne finos y algunas comidas con opciones de langosta). Las visitas a parques excelentes. Solo por decir algunos detalles, los procesos de check in y check out son algo lentos. Además de q el servicio de transporte también tarda alrededor de 45 min después de lo programado para salir del complejo. Por eso te piden q lo tomes 4 hrs antes de tu vuelo."

"We did not sit by the pool. The buildings and lay out were somewhat odd and oversized. The room was great. We went north a ways to enjoy the beach, as there was too much weed on the beach and in the water to enjoy the beach by the resort. The other Westin location where we had the presentation was much nicer. Our concierge was very helpful and knowledgeable."

"I didn’t have any problems everything is fine"

"The perfect family vacation!"

"Can you please have more than one employees in the checkout area. This would help with the wait time that is over the time period to wait."

"It was clean and my kids enjoy the daily activities."

"The facility looks dated, though for an older facility it is well maintained. It does show some signs of wear and tear but nothing outstanding. I had roaches inside my room, but I wasn't too concerned as we are in a tropical area. The staff was helpful to provide pest control upon letting them know of the cockroaches. The only downside of the trip was they were very pushy with their sales pitch for us to become members. Pushy to the point of rude and turning you off."

"N/A"

"Staff was amazing Umberto and Jesus were literally the best. Should have more designated adults only areas other than that it was awesome"

"Muy bien hotel, sencillo pero tiene todo loq ir uno necesita para relajarse "

"Everything was amazing "

"The proximity to xcaret is great and the buffet is okay. We were told dinner reservations were made every morning for that night. This was incorrect by the time we were sick of the buffet and ready to make dinner reservations they were pretty much all booked up. A lot of guests we spoke with had similar problems with the dinner reservations. Our backup plan, the pizza place was closed during it's open hours on two of the nights we tried. The maps on property are hard to read and it's easy to get...

"Awesome resort, great value for the food and amenities! Staff was amazing, beach was beyond beautiful! Looks just like the pictures!"

"Clean"

"Actividades dedicadas a los niños en donde los adultos también pueden divertirse. La alberca de la habitación no la usamos porque es muy fría el agua."

"Alles gut, gerne wieder"

"H"

"Definitely recommend "

"Hard Rock all-inclusive resorts are lively, high-energy destinations designed for travelers who want everything in one place—food, drinks, entertainment, and activities. The atmosphere leans more toward fun and social rather than quiet and secluded"

"Majestic Elegance was amazing!! We got married there, and the staff on all fronts went to great lengths to make sure that our stay was excellent!! The restaurant choices, drinks, and ALL amenities were great!! Our rooftop, plunge pool room was spacious and amazing. The club benefits are top tier!! I’d def recommend this property for couples, weddings or families."