Business Hotels in Mexico from SAR 498

"Everything was excellent, however not much for kids to do, in the 13-17 yr age range."

"Was really good overall the food was kinda mid but staff was nice nd all"

"Everything was exelent. Just the reservation to the restaurant's was no good. Limited"

"ZERO instruction on getting to room. No welcoming, help with luggage, or any kind of complementary service. Spent an hour walking around because our building didn't exist on the map. Staff didn't seem to care about assisting us, and manager threatened to kick us out for voicing our concerns. In order to get any service at the room required 3+ calls to front desk. Staff was not happy or helpful, had to seat myself at restaurants most of the time and go out of my way to get cutlery or drinks. Dangerous open electrical wiring left open on street lamps, 2 days had power random outages Room card stopped working randomly and had to walk all the way to reception, drinking water not available until 9am even from front desk. Mini bar was difficult to get refilled in general. Floor was dirty, even after room was cleaned, and weird stains on the sheets. Beach was full of harassment from vendors, even behind the string gate, couldn’t even sit and enjoy a drink. No staff was present to put out sun shades for chairs Terrible experience, mostly due to staff. I will not be returning to a Riu"

"Terrible hotel. Small room, shower didn’t work, toilet overflowed, bed was uncomfortable, adjacent showers and toilets were heard all night."

"Personal muy amable, instalaciones limpias y comida rica"

"This resort is the one & only resort I’ve reviewed on here just because I feel like it deserves the hype! Staff was always so wonderful, kind, & helpful. The whole resort is STUNNING & so clean. We did the Elite club which was worth it to us for the private pool & cabana. The drinks were TOP NOTCH. By far the best inclusive resort I’ve been to!"

"Excellent resort all facilities are top notch."

"The entire staff was outstanding. The food & drinks also excellent. Would absolutely return."