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"Use to stay at the Sheraton glad I made the upgrade to the westin"

"The outdated rooms and unfriendly service, particularly at the beachside restaurant at the main hotel created an unwelcoming atmosphere that negatively impacted the overall experience."

"Room not clean well . Insect everywhere even cockroaches. Stuff most white stuff are not helpful and the pool not really clean."

"Staff is very responsible and quick to our needs when requested."

"Excellent property will come again"

"We loved the view, and the staff was amazing. 2nd time staying."

"This was a nice resort. Probably a little more costly than it should be. Beautiful ocean view. No direct beach access which was kind of a bummer. Game room, Movie Room, Gym, Spa were all nice to haves. Bars by the pools, but not swim up. No real main bar other than in the restaurant…"

"Staff was excellent. Replaced the fridge in one phone call."

"This is a wonderful place to stay in Maui! The property is well kept and the staff is amazing. I highly recommend this property for a relaxing and enjoyable vacation."

"We had a great time. Clean and convenient."

"Beautiful resort to visit. Really clean, great staff and amenities"

"The check in desk was in a different building which is inconvenient."

"From the moment we checked in until the time we left, the staff were nothing short of phenomenal. Their kindness, hospitality, and attention to detail made our stay truly memorable."

"Absolutely beautiful! Staff were all friendly and attentive. We really appreciated the cleanliness, amenities, and high level of service."

"We stayed at the Kei lani before and always enjoyed it. Our last trip was good but there was some construction going on and it created a lot of noise in our room. I wish they could have given us a little notice before hand"

"The place is located in not a great area and is old/run down. The staff was pleasant but other hotel guest seemed a bit questionable. It was fine for a night but I was very glad to leave the next morning."

"Nice experience overall"

"Well maintained. Family friendly with two great pools, BBQs and terrific on premises restaurants."

"Locations and access to black rock was amazing!"