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"M"

"Stayed at the hotel Fri- Sun for Fourth of July weekend. Area was nice, clean, felt safe, lots to do walking distance to many places. As soon as we drove up to the property valet was great but Pricey at $70 a night. Everyone was friendly as soon as we walked in. Check in was quick and easy. Just wish they were more informative on certain things, like informing us we need reservations for the pool. I had no idea so we never got to use the pool which was a bummer. I do like the policy of making...

"The "breakfast" that they offered were plastic wrapped pastries - not great at all. However, that's only if they happen to have them. Though the supposed time for breakfast is 6am-9am, it's really only "until they run out". When we arrived one morning at 8:30am, there was no food available. And they said it wasn't their fault because they just ran out. That's unacceptable when "Free Breakfast" is an advertised amenity. Also, the front desk employee was not very empathetic to the situation."

"Location was fabulous. Clean, quiet, comfortable. I would stay here again especially for that price. Can’t beat the price for that location."

"What a beautiful, old hotel right in the heart of downtown."

"All water parks are amazing . Just personal shower in the room was very slippery. Personal Showers in each room should get a shower mat ."

"This place was clean and middle of the shopping centers. Good spots for taking the train in three steps and it takes you everybody. Love the atmosphere. Everything was excellent!"

"Great location and service"

"Our first room wasn’t updated and was dirty. Our second room was ok. Only one bathrobe provided. The price wasn’t justified by the quality of the room or the service"

"The gardens are beautiful and the free water shuttle is nice. I wish the hotel had an indoor pool and places to sit inside other than the slot machines!!!"

"convenient short drive from Boston with less traffic over Bourne Bridge. great location with pristine calm and warm water beach. great staff helping get settled on the beach with chairs and umbrella. fortunate to select room with patio first floor which was convenient. rooms were fine nothing scary or amazing. service at bar was quick. food services were slow and basic. great value"

"Out stay was perfect. The staff were friendly and the amenities were just what we hoped for."

"Excellent"

"Staff was very helpful. Pull out couch is dated and due for an upgrade. They had a refillable filtered water station that was fantastic. Smart idea! Kitchenette had zero supplies. A dish towel and a few basic items would have been appreciated."

"Great location- clean- great staff. Breakfast was a NIGHTMARE. Empty bowls of food - food dropped everywhere- long lines for the toaster- only 1 boiled egg- no fresh fruit or yogurt. No seats dirty tables. For such a great hotel- the breakfast was a huge disappointment."

"Walls are thin .. here mini g cleaning crew but not a big deal.. not a deal breaker .. great location near mit , Harvard"

"Free water"

"I love how it has indoor and outdoor pool incase of weather or if the kids want to swim late night! They have video games fire pit you can make s’mores. The outdoor pool is smaller but still nice little bar outside. The restaurants were close Yarmouth house was excellent for dinner. I would definitely come back."

"My first time staying at a Citizen M was quite pleasant. The staff were super friendly and helpful. Beds and pillows were comfortable. The location is great and amenities were easy to use. Very European in design. Id happily stay here again."

"Our third visit! Wonderful as always!"