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"Location"

"Room was TINY — not really a room for two people."

"Great location, good price, clean and comfortable rooms."

"Clean very helpful staff"

"Easy shopping in walking distance. Room was excellent. Only complaint was no microwave."

"Room was attractive and bed comfortable. COULD HAVE USED DRAWERS! Literally, the one negative. Everything else top quality!"

"Staying at Citizen M is a lot like shopping at Aldi. There's some insider knowledge needed. The hotel is fairly high tech. The check in is mostly self service. You even make your own key card. You must use your key card to operate the elevator, which is great for security, but frustrating for first time travelers who aren't in on the secret. In your room, you use an ipad to operate your TV, lights, climate, and blinds. The room is small, but the lobby is huge and really nice — the kind of place...

"Very nice upscale hotel in excellent location near the waterfront and freedom trail and the T. Concierge was very helpful and in house restaurant was good Room well appointed and bed was very comfortable. Parking not cheap ($70/day) but good service and in/out privileges "

"Very nice place!"

"Historic property centrally located to experience Boston"

"Whenever we are in Boston, the Club Quarters is our top choice in hotels. Its location is so close to everything, including the T so getting from the airport is only 3 subway stops away. The restaurant right off the lobby is fantastic! The Elephant and Castle is perfect after a day of travel. The staff at the hotel is very cordial and welcoming and always available if you need help with anything. There is also a coffee machine the needs mentioning. If you love coffee, meet your new best...

"We loved the location! Unfortunately, there was no coffee maker, kettle, or refrigerator available. These items can be requested by calling housekeeping."

"Clean room, but parking if you have a rental car is not convenient. There are no elevators, as it’s in an old brownstone, so beware if you have a heavy luggage - you may be carrying it up 3 flights of stairs. Otherwise it was a nice room, comfy bed, and clean bathroom."

"Room was dusty, but other than that, it was a spectacular property"

"Clean room perfect stay"

"Plumbing was extremely loud in the room. Wasn’t very clean"

"Beautiful property. Lounge and dining area so inviting and perfect for my business needs and personal needs."

"Not bad"

"Staff were good. The breakfast did not have consistent options for protein. We stayed in three different rooms and the cleanliness was good, the maintenance could use some help. In the bunk room, the sliding door on the bathroom was off track and the door could not be locked or closed solidly when using the bathroom. In our double queen roon the towel rack was falling from the wall and the bottom rail fell off."