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"amazing place to stay "

"Great location to many top activities in thecity. Attetive and friendly staff. "

"Beautiful hotel in a great location. Went above and beyond for our stay."

"No breakfast. Beds are super comfy. "

"While the architecture and room were certainly pleasing, the staff was less than helpful. I had issues getting clean linens, issues with staff not being able to locate packages that were delivered with their approval, and a couple staff that were downright rude. Its not the level of servhce I have come to expect from Omni, and certainly not at this price point. I was considering the property for a long'term stay in Juky, but will be seeking more appropriate alternatives after this visit."

"beautiful "

"Check-in and check-out were a breeze. The location was wonderful being less than a mile from several Boston institutions like the MFA, BU, NEU, Christian Science, Boston Common and Emerson U. Also close to mass transit. Plenty of outlets in room. Good amount of lighting. Breakfast wasn't worth it, but several good cafes in the area. Walls were so thin we could easily hear everyone around us. Showerhead was lower than my height (5'8"). "

"The location is very good. The room is not so big, but necessary facilities and amenities are equipped. Suitable for one-night stay for transit in Boston Airport. "

"easiest c"

"Good and Bad Good: location is amazing. Gym is incredible. Staff were very nice. Starbucks and restaurants/bar are nice and accessible. Bad: walls are PAPER thin. You hear everything from other rooms to outside to hallways. Parking is $70/USD a day (when we booked three months ago they said $40 but didn’t honor that). Rooms and bathrooms are TINY and old."

"The hotel smells amazing. Super clean. The valet guys were very respectful and opened doors for me to help me get my stroller in and out. The coffee shop is quant, great quality and fair prices. The decor is modern and chic. Would recommend."

"Location perfect"

"Clean room, attentive staff, great location in proximity to many tourist attractions throughout Boston. Including many restaurants"

"Clean room, great staff, breakfast and bar were amazing! Just wish the bar stayed open later on weekends "

"Hotel staff was very welcoming, room and bathroom were very clean, I was very comfortable throughout my stay. "

"We loved our stay at the Copley House. Our room was spacious, quaint and very comfortable. It felt more like an apartment than a hotel room. The bed was large and comfy, the kitchen quite good and the bathroom was upgraded and lovely. The staff was very helpful and printed some documents for us for a meeting we were attending. So appreciated! There is a wonderful mall just steps away with great shopping and restaurants. Our stay could not have been better, and we highly recommend as a GREAT...

"Clean room, staff was super helpful! Only downside was the AC didn’t work in our room"

"My family and I had an amazing experience! 10/10"

"The Spring Fest for Kids and family was excellent."

"I like Citizen M. Rooms are cozy but thoughtfully laid out and furnished. Unbeatable location for rhe money."