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"The staff were not nice. Everything else was good."

"Nice room and spa was nice "

"theres no Free Breakfast . television is un updated . not a smart tv. "

"Clean rooms always ask if u need anything. "

"Basically, you are getting a facility similar to a motel, still present as Star Hotel. I have known this group for 16 years. Recently, I found that the standards and quality of this particular hotel have declined, with untrained staff and many other areas needing improvement and upgrading."

"First and foremost the staff where absolutely fantastic. The building is aging and not much has been done to keep things current. Our room had no windows and was very hot and stuffy. Staff provided a fan but we had to leave the door open to the room after every shower otherwise it was unbearable. There was a light in our room that was non functioning and you could tell by looking at it that it was fried. Tv dos not work the first night(we where offered another room but did not want to lug...

"No"

"The location is good because there are two great restaurants within a short walk. Both have delicious menu options including lots of vegetarian dishes. Another perk is every room has a Nespresso machine. The only drawback to the location is the hotel parking lot is small."

"Beautiful property and helpful staff"

"a"

"Close to arena. Parking was great "

"Everything about this hotel is convenient! Rooms are great, bed is comfortable, location is superb, restaurant food is great. The staff are super friendly and helpful. Highly recommend!"

"I being my own breakfast. Saves money and it’s made the way I like and want it made."

"The hotel is starting to show its age but it is clean and comfortable . Staff were great"

"It’s convenient "

"The room was clean and comfortable, we booked two rooms in this hotel for my daughter’s birthday, she wanted a place that had a pool and slide and this location was great for it. Everyone enjoyed there time and I would book again. "

"The pools were relaxing and not overly crowded. The steam room and small hot tub were out of order. But the spa did not disappoint!"

"No breakfast "

"Breakfast was amazing."

"Unfortunately we were surrounded by kids during our stay so not a peaceful day to be had. Room is not bad, a mattress needs to be changed in one of the beds, it was awful. Had a maid decide she was going to vacuum at 10 pm! Went for Prime Rib special in the restaurant, it was very good. Staff were excellent. Overall. You get what you pay for. It's a reasonable rate so was willing to set aside certain things. "