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"We had a wonderful stay at Dreams - which exceeded our expectations. The staff were very friendly, warm and helpful. We remember these people and the good service they gave with a smile Bar - Antonio Entertainment - Sofia, Bruna, David, Carmen, Grace, Pedro Reception- Emmanuel, Mariana, Basilio Coffee - Bela, Linda Spa - reception Restaurants- Natalia But all staff were very warm and welcoming. It felt to us that the staff were well respected and looked after by the Resort."

"Best staff, beautiful place and great atmosphere!"

"Great staff"

"We had a brilliant stay. The hotel is beautifully dedigned with a fresh look. Out balcony was perfect. The breakfast had a large range if options including fresh fruit and cooked eggs as you like. Staff were all so helpful and friendly."

"Yes"

"It was everything I expected. Great service, great location, friendly and helpful staff."

"The hotel was very comfortable, quiet, and an easy bus ride to the centre of town. The staff was friendly and helpful. Notable were the free garage parking for our rental car as well as the quality of meals in the various restaurants. Would definitely vacation there again."

"Right from check in to check out, everything was fantastic! The staff, especially, Nadia were friendly and very helpful. We had made a decision to arrive 3 days early to Madeira and when we arrived, our driver (booked by the hotel) was waiting at the airport, check in was seamless and we were able to upgrade our first 2 nights in order to stay in our room for the full 5 nights. Location was perfect, lots of dining/entertainment options within steps. And downtown Funchal is about a 40 min walk...

"This was possibly our best hotel experience ever. It was my husband's 50th birthday and management helped to make it truly special.The hotel room and facilities were stunning. The Cliff Bay is very well located, on a beautiful bay a few minutes walk away from the port area (I would recommend this distance away from the cruise ships). We enjoyed a couple of meals from room service (best burger ever...and we've tried many). On the opposite side of the scale, the Il Gallo D'Oro Michelin experience...

"Our. Short stay at Reid’s has been an excellent experience All the staff have been friendly, helpful, polite and hospitable The hotel has a beautiful aspect overlooking the Atlantic The gardens are tranquil, the swimming pools immaculate We would come back without hesitation "

"The staff were by far some of the friendliest people we've ever met! They were extremely accommodating and made our stay feel seamless from start to finish. Thank you for giving us the best Madeiran experience! We will be back!"

"Ottima la posizione centrale ma non affollata, personale impeccabile, stanza pulitissima e di grandi dimensioni, colazione ottima e abbondante."

"Amazing !"

"Good location, nice facilities, good breakfas"

"Ein Hotel, welches noch den Charme der 70er in und mit sich trägt. Ganz oben sind die Superior Zimmer, absolut herrlich mit Meerblick. Alle Mitarbeiter des Hotels waren sehr freundlich."

"Staff were great very helpful. Location of hotel was perfect to explore all surrounding areas great roof top bar etc. highly recommend this hotel "

"The amenities and the location is wonderful "

"Loved it got a free upgrade. My adult daughter and I enjoyed the pool, breakfast, gym and other facilities. Did the Madeira tasting evening which was yummy, with plenty of food, and wine, well worth it. Car park was a little tricky required reversing in, if arriving back later in the evening, but that added to the adventure of the holiday. Thank you "

"All staff were very helpful and welcoming. Hotel grounds were very well maintained as well as our room."

"Todo el personal muy amable tanto en el restaurante como en recepción El hotel estaba bien limpio y las vistas muy bonitas Muy recomendable "