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"Receptionists should smile more often"

"The service was out of this world. The reception staff was phenomenal. Always smiling, always helpful, extremely understanding. The breakfast buffet was diverse, varied, and excellent !!! The rooms were very comfortable and very accommodating. Highly recommended. Would definitely repeat it again"

"Everything I have experienced with. Location Staff interaction Room cleanliness Breakfast"

"Breakfast is always wonderful. The staff is so great. The showers were nice and hot and the air conditioning was working great"

"Just needs a bit of improvement with staff responsiveness."

"Stay was amazing and very secured. Everyone is nice and very helpful. Everything was on point. I would love to stay again. Best experience! I’ll bring my family next time."

"Best breakfast ever!"

"Clean room good breakfast"

"We only stayed about 6 hours here while we waited for our flight, but we found the hotel to be a comfortable place to wait! Our room was very clean and spacious and we ordered room service and it was delivered promptly! Great hotel if you are flying in or out of Nairobi!"

"This was our third trip to this hotel ! Loved it for its location & service. Revolving restaurant on top of hotel really good ! And did an excellent service for our laundry Will definitely be staying here again"

"No responses to messages from the property at all, we got delayed by a traffic accident and weren’t even allowed to check in because it was after 4pm. Very disappointing"

"Great customer service"

"HOTEL WAS GOOD AND IN NICE AREA, STAFF ARE GOOD "

"Loved the hotel. Its a shame that it is in South C"