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"We had a huge spider in our room, and when asked if the sheets could be changed the only thing the cleaning staff did was make up the bed WITHOUT THE SHEETS BEING CHANGED!!😡"

"The room was clean and the bathroom was good. Shower had excellent water pressure. The parking garage elevators had a smell like urine but it is a casino. The place is quite big and it was a long walk from registration to the tower they put me in. I checked in around 1130pm and there was only one person working registration and so I waited a bit behind someone else who was asking a lot of questions. Another registration person showed up and checked me in though she was not very pleasant. Overall...

"Casino and the room were super clean. And We had a blast in the pool."

"Wonderful helpful and kind staff. I always return here. Absolutely love Bryan, he's the best."

"Great location….the Staff was fun and friendly!"

"This facility has the BEST breakfast hands down!!! Great variety to choose from and the coffee was perfect. If there is a downside to this place it would be the signs of age. The carpet and upholstered furniture is worn but that's also a sign that people choose to stay there. The staff are some of the best I've ever met. Starting with Joseph at the front desk who made us feel at home, the housekeeping who always did a great job, of course the morning breakfast staff were stellar, and anyone...

"The day staff Elaine was awesome, very friendly and helpful. The check in was very rushed. Evening staff very Unfriendly! The evening staff were not as accommodating as Elaine was to. The room was ok. There was a can up on the shelf in the bathroom closet. Wall socket to the refrigerator was broken and refrigerator was not working. The door leading to the hallway was slamming every time someone went in or out. Balcony was in need of repair."

"Very convenient location"

"It’s nice i"

"Beautiful and clean property. Amazing location and beautiful views of the Mississippi River"

"First night we were there we woke up my friend when she got out of bed was covered in fire ants. they were everywhere. We contacted the front desk they sent security up. It was a very upsetting situation. She was bitten multiple times by the ants and later those bites turned into large blisters on her feet. They did move us to another room but that situation totally ruined our opinion of the hotel. We are still in contact with them about the situation."

"Outstanding from the time we arrived until the time we had to leave. Absolutely enjoyable stay. Excellent room, the city views were unbelievable, interesting, educational. Definitely would recommend the Sheraton, Canal Street. Just a perfect stay."

"Sign up to be a reward member before you get there"

"We received a very friendly welcome. We arrived early but the room was not ready but they were happy to store our bags while we went and explored. Would definitely stay again"