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"The hotel and location are great! Very safe! It’s the staff that make this hotel more than 5 stars. Everyone that works there goes above and beyond. You leave feeling like family!"

"Check in takes a long time and doesn’t work on app. Check in staff not friendly and make you feel like a burden, instead of a paying customer."

"Liked everything about it, The hostess was awesome"

"Birthday getaway. Really enjoyed the stay and will come back!"

"Will be staying there again in October loved it"

"Staff was professional and courteous. Room was spacious and clean."

"The power went out for 7 hrs."

"Property Clean Staff friendly. I will definitely stay there again and I am a VERY CHOOZY person were I lay my head💯👌👌👌"

"The best thing about the Hote Mazarin is the hospitality presented by its staff. The are wonderfully welcoming and helpful with any questions and ideas or suggestions to make one's stay enjoyable. Despite being located mere steps away from Bourbon Street and its usual craziness and noise, the Hotel was a respite....quiet, cool and calm. And I appreciated staying in a residence with a historical past rather than a corporate tower. That's the charm of being in N'awlins. My only detraction is...

"Overall a good experience. The rooms were clean and the staff were very friendly! Access from the room to the balcony was definitely a plus! Wish the pool was a little more bigger."

"It was so close to everything we wanted to do or see good location. The staff was wonderful. Will stay there again"

"When we checked in, they automatically put a $200 charge on my debit card. Now, mind you, not a hold like most hotels, but took it out of my account and said they would replace it if we didn't tear anything up. Our first room was so awful we refused to stay in it. The shower wouldn't work, everything was either broken or dirty or dingy and the tv was like something from 1997. So, we called the front desk and were promised a manager. One never called. We then went to the front desk and told her...

"We stayed for 3 night .. noticed that’s no house keeping to gave us a service … found out that house keeping will no do any cleaning no matter how many night u stay … u less u ask for !! First time in my life No room house keeping !!"

"Super nice & smelled amazing."

"My room was quiet, clean and the shower was really nice! Good walking location to Bourbon Street!"

"It was amazing to stay within the museum that is the French Quarter. To wake up in the morning and step outside directly within the Quarter is remarkable. I will note that the age of the property means that sounds insulation isn’t really a thing. If someone comes down the road blaring their stereo at 2am (which will happen), you will hear it loudly. This was my only complaint. Otherwise, the staff were lovely. The property and rooms were lovely and clean. Loved it."

"No updates at all. A few outlets in your room, but no USB ports, or charging assistance; shower floors made me feel I needed shower shoes; the hotel ran out of face towels for two days; and the property is not maintaining very well. I will not be back"

"Rooms were great and comfortable"