"We booked 2 Bourbon Street bi-level balcony suites, one for us and one for our friends traveling with us. Our room was great 5*, their room however was not, they rate 1* so combining for a rating of 3* total. Their couch smelled like urine-like whomever stayed previously wet their pants while sleeping or something. They immediately went to the front desk to complain. Front desk said they’d send up cleaning. By the end of that 1st day there was a random stained mattress placed in front of the...
"We booked 2 Bourbon Street bi-level balcony suites, one for us and one for our friends traveling with us. Our room was great 5*, their room however was not, they rate 1* so combining for a rating of 3* total. Their couch smelled like urine-like whomever stayed previously wet their pants while sleeping or something. They immediately went to the front desk to complain. Front desk said they’d send up cleaning. By the end of that 1st day there was a random stained mattress placed in front of the...
Danielle