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"The breakfast box was a great idea. Beds were comfortable. Good view from balcony. Beach was nice."

"Beautiful location on the beaches of Grand Traverse Bay."

"My room was clean. The bed was comfortable."

"Hotel and amenities were great. Other guests acted like animals, especially by leaving garbage everywhere. Do better ppl."

"The place does not feel like a luxury resort. It appears to be an old building that’s undergone some renovations to give the allure of a luxury resort. I was unhappy with the stains on the bedding and how THIN the walls were connected to my room. I could hear everything my neighbors said speaking at a normal rate."

"This was such a great stay! So clean staff so nice! Best coffee!!!!!"

"Ok"

"Everything was great except breakfast, which sub-par. A few bagels, cereal, oatmeal amd plain yogurt from a machine. Nothing hot except the coffee."

"Great location and a kind staff. The overall stay would have been much better if the rooms had been updated and freshened up. This includes our visit to the Top of the Park, it could definately use a refresh!"

"We love how big the rooms are with amazing views of the bay. The beach area is well-maintained and the free breakfast is appreciated although there could be a better assortment of foods. Great hotel for families, located close to many things to do for kids in the area. The outdoor pool was being serviced while we were there so was no water in it or the hot tub which was disappointing. This is our 2nd time staying here and we would go back, the kids love it there."

"I’m not sure that there is any staff, you check in on the internet for “your” convenience, which takes much longer and is quite invasive, upload your drivers license, credit card again, then a facial recognition program after that, and for me, I always love a second and third check in as I usually book from an Expedia or such. I feel exceedingly uncomfortable with the amount of “verification” (for my safety) I feel safer speaking with an eastern Indian call center. If this is for my convenience,...

"Great stay for the weekend!"

"We had a small issue when we first checked in, but it was minor and corrected right away. The staff was friendly and very helpful. I would say it is a good place to stay. We felt safe at this hotel."

"Pool and hot tub were unavailable. Ice machine was broke"

"Was happily surprised to have a refrigerator in the room. The morning baked goods were great. Overall it was wonderful."

"Only inconvenience was ongoing construction down the rd. Staff was very friendly. "

"Great Hotel with nice room, good customer service and a good breakfast. The room was good size. There were a couple of small issues that we reported to them and they apologized and said they would fix them right away. The location was convenient and quiet. I would stay again and recommend it."

"Hotel was nice, and the location was convenient for walking downtown and gtting in and out using the valet. Mattress was not very firm but comfortable. Calling ahead to get your car out of valet made traveling in and out easier, and we never had to wait for our car. Room was clean, and quiet. Easy to get some rest. Rooftop bar was nice, but more for the newly 21 crowd on Friday and Saturday night. Great beverages though."

"Clean hotel. Nice staff"

"The water for shower was cold, no hot..."