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"The staff was very helpful and friendly. The hotel was clean. The bagels at breakfast are hard and I couldn't even slice them ."

"Every staff member was super polite and helpful "

"Yes"

"We had a great stay! We’ve been to the crossroads plenty of times for their lobby bar and rooftop bar during the summer but this was our first time staying in a room and it was super nice. We loved how the crossroads was close to plenty of fun places we could walk too. "

"5 stars every time in every category "

" My wife and I came for a weekend stay to celebrate her birthday as well as my granddaughter's first. Check in was smooth and efficient courtesy of Tashae. She assisted us throughout our stay leaving a lounge gift card and arranging the hotel's shuttle service for dinner later that even which is a real plus for me serving the Plaza neighborhood. We were pleased with our room on the sixth floor and had positive interactions with everyone we interacted with. Did not make it to the gym or the rooftop but we will have this property high on our list on our next visit to KC. Our only issues were worn out pillows which detracted from the nice bed and the confusing signage in the underground parking lot."