All-inclusive Hotel in Laos from SAR 223

"Other than an extremely slow check in ( all 3 check in counters were slow.. seemed to be waiting for the computer..i had a great stay. Rooms comfy. Staff courteous. Really close to the night markets and walkable to various temples and shopping centres. Huge range to choose from for breakfast. Quiet at night. Loved spoiling myself here and the roof top bar provides a great view across the Mekong to Thailand"

"Staff were very helpful with my needs, breakfast was early 630am and extended to 11am so plenty of time to eat. Small gym and pool both ample! Price was excellent and the neighbourhood was full of restos and merchants. I loved it so much I extended my stay!"

"I have stayed at a lot of hotels and this sits up there as one of my favourite. We made some amazing memories there. This is an amazing property. Highly recommend."

"We had such a lovely stay. All staff, including management were extremely friendly and helpful. Highly recommended."

"Was charged for something I didn’t do."

"yes"

"Was a quality place when first opened im sure, but a single lift, no rooftop bar staff and a Restaurant that closes at 4pm sadly marks this place down from where it should be 😟"

"A little jaded around the edges but a good stay nonetheless. Its the usual where big money is spent initially and then nothing whatsoever on maintenance afterwards. Breakfast was good and staff try their best. "

"I was extremely disappointed with this hotel - we checked out two days early. It is at best a 3 star hotel. Only stay if you get a cheap deal and don’t expect 5 star service or standards. The WiFi doesn’t work we had to use 5G We had to wake up the bar server twice, the first time Christmas songs were played (in March!!) and the second time it was silent and had absolutely no atmosphere. We paid extra for a riverside view to watch sunset, don’t bother - hoards to boats arrive outside the hotel and play Chinese karaoke, loudly - it certainly doesn’t make for a peaceful or romantic setting - I appreciate there is nothing the hotel can do about this. The rooms are very tired. Our flights flickered significantly when we turned on the water. They are also not that clean, there was significant dust on the headboard. There is construction work going on around the hotel that we were not told about upon booking. The pool is rented out to anyone for $6 inc beers, we didn’t use this but again doesn’t fit with an exclusive 5star feel. The speciality dining restaurant is shut. Staff service is haphazard, we had to have an argument with the ma on the gate who refused to let our taxi into the hotel and made us walk - again all very minor but not 5 star. We tried to check out quietly but was greeted by the Operations manager who wanted my feedback, which I provided, he agreed the hotel was not up to standard and agreed to email me, not unsurprisingly I haven’t received an email. "