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"Great hotel. My husband said probably the best hotel he’s stayed at in Britain - for me, that’s a win. Amazing staff. Decent furnishings. Great breakfast. I would recommend and would stay again."

"I stayed there previously and got a parking ticket I had payed for the car park that night they checked the records and Bev was great and dealt with it for me Bev was very professional and all though it was no fault of mine I appreciated it"

"Lovely hotel close to the town centre. Very friendly and helpful staff."

"The window in the room couldnt be opened, so the room was quite hot. The window was dirty. Otherwise I liked the accommodation. There was nowhere to have a tea or coffee when I arrived and I couldn't check in until three o'clock"

"THE ONLY PROBLEM I HAD WAS A LARGE STAIN ON THE BATHROOM FLOOR. OTHERWISE MY ROOM WAS COMFORTABLE CLEAN AND TIDY. I FOUND THE DRINKS MACHINE IN RECEPTION WASNT WORKING BUT APART FROM THAT HAD A COMFORTABLE STAY."

"Even though the location is in a busy party area, once you’re in the hotel, you hear absolutely nothing. Everywhere is walkable, so the location was very convenient. Staff was welcoming and friendly and the room had everything we needed. The ac worked great, and it was so nice to have a kettle, microwave, and small fridge. Would definitely recommend and wouldn’t hesitate to stay again."

"The property could do with some internal attention are you decor bathrooms? The dining room? The tables are far too close awkward to get through between chairs lift situation needy looking at only one lift working."

"Rooms are small. Beds are uncomfortable. Housekeeping leaves towels and bedsheets blocking the walkways. Staff went way overboard leaving stacks and stacks of towels at my door every day that I never requested."

"Room great, had everything I needed. Staff super friendly! Will stay here again "

"Comfortable room and bed. Room showing signs of age but clean and well maintained. A portable aircon unit and separate fan were provided (the aircon had a timer facility) and these were necessary and welcome. Decent size kettle in room compared to certain chains. Slowest lift in the known universe, but once you find your way round the stairs that’s fine. Definitely a cut above other properties nearby."

"Nice room, comfy bed, good facilities"

"Fantastic hotel, a short walk to the Albert Dock, bus station and Liverpool One. Spacious rooms and great breakfast"

"Great location"

"Would of give it 3 out 5 however Cons... was given 3rd floor and the lift was out of order. Going up 3 flights of stairs with luggage was not easy as im disabled. A bar was advertised and there was none and TV was very limited and breakfast was £12 pp Pros.... Polite staff and well cleaned rooms were very welcoming. If bar and lift was working I would love to stay again"

"Food wasn’t the best and bed wasn’t the most comfortable."

"This hotel/apartment is situated 2 minutes from the Liver building, 4 minutes from the Mersey & the ferries, 6 minutes from Albert Dock & 6 - 8 minutes from the shops & 8 minutes to the Cavern Club. Perfect. My studio number 621 had a super king bed, enough room to put everything & a good size shower room. The kitchen was well equipped. The problem for me was I'm just over 5' & I struggled to get into bed, it was very high & I'm in my late 70's. I needed a small step. The bed was very comfy but...