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"Hotel/ room amazing staff lovely Very disappointed never got to use the Spa fully booked when we got to the hotel. Think you should be told when booking about the spa"

"The property itself is good but we were staying in a room with our 2 grandchildren and we were booked into a room with either 2 double beds or a double and 2 singles. What we got was one double bed and one very uncomfortable sofa bed. Result was no sleep for 2 nights so would be reluctant to book with children again. Also, I know the weather was really good but the room was so hot and the cold water was warm. On a better note… breakfast was good and food in bar at night with the kids was...

"i thought it was all good , deco , to rooms , staff , pools , only thing i didn’t know it was scottish holidays so lots of kids there and wanted a peace break , so only stayed one night"

"Perfect location. Perfect staff"

"Clean room, staff helpful, breakfast fabulous and hotel light, airy and love the bar area."

"The location"

"The staff were helpful and friendly. The room is small and outdated; the carpet and bedding are not clean. Breakfast is way below expectation for the price it charges me (~£40 per day)."

"reception staff arrogant wanted to date your money then not interested £50 for parking went to room smelt a cat and dog wee come down out lift dog weed didn’t lift. went to bar area no draft beer bottles £3.50 each no entertainment one DJ with broken television no swimming pool as advertised bedroom second one broken floor in bathroom one light smelly carpet and never so cleaner whole week very disappointed will not go back and watch for being ripped off with this hotel spent most of week next...

"We were very happy with our stay. When we booked it worked out cheaper than your standard travel lodge/premier inn so we where worried the images online wouldn’t match the experience but we where wrong! Sure the rooms could maybe do with a lick of paint but overall we were very happy with the apartment. The location was brilliant for being so close to the middle of the city, rooms where clean, staff where very friendly and the air conditioning was a dream with how hot the day was. One thing we...

"Great location, friendly and helpful staff and air con that works!"

"Room was spacious with panelled walls and chandelier,taking you back in time which i liked very grandeur lobby got good nights sleep 5mins from liverpool central,museums very close by would recommend"

"Great location."

"Breakfast , is a no !"

"Room was very hot. Made it hard to rest. Otherwise, a great place to stay. The hotel is in the middle of all the action. We loved the location. Breakfast was tasty. (Beyond their control, garbage trucks started picking up trash early in the morning. Very noisy.)"

"It's located in a really good area. Room was clean, hotel was quiet. I was there for a day, no complaints"

"Not a great hotel! Firstly its impossible to get any email/facebook response, they just ignore you On arrival there was a massive line for check in so it took about 40 mins waiting in a hot reception area. Requested a high floor, didnt get one. Room was like a sauna with no air con and no fan. No toilet roll in the room, not even 1. Shower curtain was just stored on the floor Then on the last day we walked up to our room for our key card to not work so had to walk all the way back to...

"The breakfast spread was great - combination of savoury and sweet options. Room was clean with fantastic light-blocking curtains. Most of the staff were brilliant, helpful and welcoming."

"Nice hotel, staff were pleasant on check in. Room easy to find. I like the darker look of the room, it’s easier for me to sleep. However unfortunately we didn’t sleep very well as the room was just so hot. There was a desk fan thankfully, it’s just unfortunate that the weather was warm & so we were only pushing around hot air. Bed/pillows were comfortable. Decent sized room. Slight noise from other hotel room doors banging shut, but not much can be done about that. The location of the hotel...

"Its a beautiful place and the staff was amazing, friendly and very willing to help, room was clean and the breakfast gave different many breakfast choices to choose from. Great initiative from staff despite the high temperature they ensured there was always ice cubes available for the rooms and offered free ice cream during the day. Very close proximity to the sea, town and other places of interest."