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"Great service"

"Clogged washroom"

"Only good thing about the hotel is the location. The hotel is in disrepair with holes in the lobby ceiling, the hallways had an odor, and floors were not clean."

"Basic needed clean room. No dirt or bad odor."

"Clean room, location. Breakfast was great. Quiet, and we loved the complimentary coffee."

"Room never got cold"

"Property was well maintained. Front desk staff greeted you upon arrival and check in was easy. Just a standard room, but it was clean, no issues."

"Rudeness and ignorance from front desk employee Debbie. She came off as a rascist Karen that didn’t want to help me check in. The stay was not worth the money. Room was not updated and I wasn’t told where the hot tub even existed."

"The staff could not be more pleasant and helpful.... this hotel fully lives up to its superlative reviews."

"Clean and spacious rooms. The hotel is located in a great spot near anything you may need, however nothing is walkable."

"A nice place to stay and close to all the wineries"

"Clean rooms/ facility. Pet friendly. Staff were nice. Nice area close to food, gas stations, shopping. My only two complaints are not enough parking, so if you find a spot, try not to leave and the walls are thin. You hear people stomping and dropping stuff upstairs, people in and out slamming their room doors all night long"

"All staff were extremely pleasant, professional and helpful."

"The website indicated that they had a pool but at check-in I was told that they remodeled the previous year and the pool was removed. We would not have stayed and paid a premium price for the hotel room if we knew ahead of time that there was no pool. The desk clerk did not provide extra blankets when requested. The clerk provided sheets and tried to tell me that they were blankets. We will not stay at this hotel again."

"Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!"

"The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food...

"We booked this motel mainly because we have kids and they wanted to swim in the pool. The pool was not filled up and when we asked about it the staff said they didn't know when it would be filled up. Was a real bummer for my kids. Probably won't be back there or recommend"

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."