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" No directions on how regarding channels available and the remote in the bedroom did not work. Had to keep sharing it with the TV in the "living Room." Also, employee at the information desk in the lobby was not very helpful. "

"Top 2 luxury, modern hotel in Louisville. Excellent condition, refined, quiet but with multiple food and beverage options including the marketplace. Most amenities of any hotel in the area. Will stay again. "

"It was great "

"Great stay! Very nice room "

"Didn’t have the breakfast "

"Friendly staff, clean hotel, comfortable beds, Good breakfast...walking distance to restaurants, other places"

"Close to airport "

"Bedroom suite we had was amazing. Two bathrooms and the extra space was a huge bonus. Exploring the hotel and plaza area was very interesting and our kids loved it too. Parking is kind of annoying and valet tried charging us extra at the en of our stay. "

"Great location."

"Terrible. "

"Very clean and great location for downtown activities. "

"Was great rooms were nice. There were 4 of us. Everyone seemed pleased nothing to complain about. We played music while getting ready for a concert and enjoyed ourselves. "

"Clean room, didnt have breakfast but dinner was good."

"We checked in late into our room. Room was hot so we clicked the air on. After an hour later and the temperature being 78 we decided to call the front desk. The lady answered wasn’t helpful nor did she care. Her response was “just shut it off”. After another hour of it being off and the room reaching 81. We decided to pack up at 1am and leaving to find another hotel"

"The Manchester is so very unique and beautifully designed. The staff was over the top appreciative and helpful. Manny was our driver from the hotel and was more than helpful. The Manchester is pet friendly and we’re happy to see our little furry animals. Parking was fabulous and it’s just outside Main Street Lexington so no problem with crazy traffic or parking. only about five minutes from Rupp Arena so perfect location."

"Staff is amazing!!!"

"The staff was very nice, the room was spacious, and accommodating for the amount of people, none of the phones worked in the room and there were 3. Weren’t many pool towels, and there was hair in the pool all 3 days we were there. The bar area didn’t open until 5 all weekend. "

"Great spring break stay. "

"Our stay at this hotel was from Friday, Mar 20 to Sunday, Mar 22---two overnights. We would have rated the hotel higher except for an incident causing considerable inconvenience. Upon arrival late Friday afternoon we noticed two signs, one was a folding sign, the other was permanently affixed near the elevator door, announcing Saturday Brunch between 9am and 2pm in the Rooftop Grill. Considering this, we invited in-town guests to join us for breakfast the next morning, Saturday. We met them...

"We chose this hotel for opening day. We had to store our luggage all day and go to the game without getting into our room. I didn’t receive a call to let us know it was ready until 6pm. I understand it’s a very busy day but I’ve stayed at the Hyatt the last several opening days and have always been about to get into the room. The hotel room was clean and comfortable and I would choose to stay there again for a regular game but not opening day. "