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"Hotel & room were great , except dining was a problem. Couldn’t get anything for dinner until 7:30 and couldn’t get breakfast for 2 even though there were many open tables."

"Clean room and easy parking, but construction made getting in a challenge"

"Wonderful hotel! Great location downtown, the rooms are incredibly clean, modern and quiet, amazing breakfast assortment, and friendly staff."

"The room was amazing and the staff was great."

"Staff was super nice, and very attentive. Our checked in was past midnight. when we arrived the receptionist had checked us in already. As we were walking to our room the halls looked dirty. The room was nice, comfortable bed, although the ac kept rumbling all night. Nice location very close to the Derby Museum Starbucks, and the Kentucky university, Our main place of travel was the Mammoth Cave which was One hr. Overall nice place to stay plenty of parking to choose from."

"Great hotel!"

"I will never book this hotel or any other IHG hotel. The staff wasn't available for calls, concerns, and questions."

"Leading up to the trip communication was amazing. I thought the staff at the desk was pleasant & helpful. And the hotel is beautiful & clean. Our only complaint was the shuttle. We followed the information provided for using it & were told upon arrival at the airport that we would need to wait as the driver had to leave due to “a pilot pick up”. We didn’t understand but at that point we waited an additional 45 minutes to get transportation back to the hotel. At the end of our stay we checked at...

"Property needs some tender loving care. Location is amazing. Breakfast was hardy. During our stay we had no hot water a bit of a shock!"

"Only one out of three elevators worked. The room smelled musty and the hotel is in need of an upgrade."

"Very nice hotel. The food was great"

"Nice place to stay okay breakfast nice Rooftop Bar rooms were clean"