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"What an amazing hotel! We will be back :)"

"Only complaint was no microwave in room"

"Good location for a reds game. Rooms were big and clean."

"Our sink was stopped up and after letting them know it took nine hours to fix. It was a bit of a chaotic hotel with bags of laundry left in the hallways and lots of messes. Not a very special experience. Oh and the sink had two hot waters. No cold."

"It was upscale and quiet. Downtown close to the racetrack"

"We enjoyed our stay at the Hyatt. Brandon at the front desk was excellent, courteous, and made sure the one hiccup we had was corrected immediately. The beds were comfy and provided a good nights rest. Great location with easy walking access to many things. If I’m ever in the area again, I would definitely stay here."

"Ice machine was out on like 3 floors both above and below me, other than that everything was great!"

"The staff were extremely kind and helpful!"

"The room was clean. But when I asked about getting towels (I didnt know you had to ask for housekeeping every day), we went to leave and there were towels on the floor outside our door. No one knocked to let us know. I informed the front desk and the lady told me I could have just used them. Um, id rather have clean towels. Not ones that have been on the floor. I can understand paying for breakfast during the week, but with it being so busy on the weekends, it would have been nice to have...

"The front desk staff was friendly, but not helpful in regards to directions as to where parking was, our room or that you needed to have your room key out to operate the elevator, I had to ask several questions to navigate this—usually not my experience, but I managed. I appreciated the security, but it took some getting used to to start. We had to find the pool for our kids on our own and it was fairly small, very dimly lit and FREEZING. The kids lasted a bit, but 0 adults went in unanimously...

"Beautiful hotel"

"Good location, spacious rooms"

"Nice, clean rooms. Decent breakfast. When the rooftop bar is closed, there is no access to the rooftop at all — We were looking forward to sitting up there on Sunday evening after check in, but it was already closed. Cleaning staff tried to come into the room twice in the morning, the 2nd time with our do not disturb sign up."

"I would definitely stay there again. Delicious breakfast and a great staff."

"We first got there felt like it was great and about 12:45 AM. Power went out. Party going on downstairs very loud. Kids couldn’t sleep found out their generator wasn’t working rooms got above 80° very hot and miserable by mold in the room stains on the sheets burnt marks on the couch and felt like it’s been a mess to get my money back very unsatisfied"

"Bar was closed"

"Nice staff and good rooms"

"Nice hotel, worked!"

"We love the Brown! Super friendly and helpful staff. We went for our anniversary and felt like we were celebrated all weekend! We really enjoyed talking to the waiters, waitresses, valets, and bartenders. Clean, beautiful hotel with lots of hangout spots for our group as well!"

"No restaurant except for daily breakfast. Pool was cool, not heated. Room was tight and not like the pictures. Bathroom could use an update."