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"My flight got cancelled at Louisville airport, Delta service agent suggested I stay at the Crown Plaza, because their restaurant was still open (9:30 PM). Checked in with no problem, headed for the restaurant, tired of airport food, skipping dinner to try standby on different flights. Sat down ordered my dinner, came fast even at this late hour, nice hot & delicious. Went to my very clean room, two queen beds in a large area, & large bathroom. I was plenty surprised to see a Keurig coffee maker...

"The staff was great!!"

"We had a large clean suite with everything in it, large refrigerator, microwave, dishwasher, stove and all the pots, pans, utensils needed. Nice couch with ottoman, king size bed, desk& chair, with a very large TV. Only problem was the TV was on the wall on the side of the desk, if I got up the desk the wall side I hit my head a couple of times. They had a large pool & workout room with many machines, and a nice bar. The free breakfast was amazing, eggs, sausage, quench, and every day a...

"The room was a bit dated and the furniture could use some cleaning and repairs. There’s no microwave or refrigerator. The bathroom and room were clean and the staff were friendly. The thermostat doesn’t go lower than 68 and you can’t increase the fan speed so it struggled to keep up with the high humidity. The pool was closed and there was no notice of that until I got there. Had I known that I would have stopped at the beach but I was just too tired to go back out after being outside in the...

"Pleasantly surprised, super nice stay!!"