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"The property was below what other margaritaville hotels are. We had a 4 hour delay in check in. Room wasn’t ready till 8:10 pm and we arrived at 4 pm Drinks were expensive and automatic 18% tip. So servers didn’t work to please as they were getting tipped no matter what! Obviously didn’t have the staff for a busy holiday weekend"

"Be prepared for $20 a day parking"

"Friendly staff, cordial and nice. You need to ask for a cleaning service and even toilet paper. Food was good, Location was great! they are super friendly"

"The best"

"Das Frühstück war nicht sehr gut,"

"Everything was just amazing!!"

"Clean quiet room"

"I’m ready to back soon; I love it"

"This hotel has really gone down hill. Rooms are just average, really dated, and need of repair. Bar and restaurant staff were good and provided good service. The front desk staff seems annoyed you are staying with them. We’ve probably stayed here 10 times, it’s time to find something different."

"Staff were amazing! Police were always messing with people on foot patrol or parking in the parking lot. Homeless people were always sitting around and going inside the room. Tesla workers used the parking lot taking up space for the guests."

"Clean, convenient, huge rooms, amazing staff"

"Entré y me atendieron muy bien"

"Good Stay for the World Cup. Very quiet due to distance from downtown but close enough to get there somewhat quickly. A little hiccup at the beginning of my stay but it was remedied quickly. Room was nice and appropriate for the cost. Would stay here again for future trips."

"We stayed here for the World Cup and had a great experience. Clean, spacious property very conveniently located for activities in downtown Cleveland, and along the streetcar line. It’s connected to a shopping mall and food court with a nice pool and plenty of onsite dining. Very helpful staff, especially Abby at the front desk who helped us deal with a minor issue with our room quickly and professionally. Highly recommend."

"Enjoyed our stay."

"Awesome stay!!"

"Love the building and the breakfast, clean and nice staff"

"Very clean and quiet hotel. Would definitely stay there again!"

"When I arrived I was upgraded to a king suite for free. The staff was so friendly and helpful. Everything was nice and clean. The food at breakfast and kickback was delicious. Would highly recommend"

"Very quiet place. Very friendly staff."