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"Everything!!"

"Check in was delayed by 3 hours. Was able to get late check out due to that. There was still soap from the previous person in the hotel room so I am not sure if it was cleaned"

"I had an issue with my original hotel reservation being canceled, but the Expedia representative took responsibility for the situation and went above and beyond to help me find alternative accommodations. I truly appreciated their assistance and willingness to resolve the issue. The staff at Hotel Lotus were also very accommodating, welcoming, and helpful throughout the process. Their understanding and excellent customer service made a stressful situation much easier to manage. I appreciate...

"The check-in desk staff were extremely helpful and our stay was restful in a quiet clean room. The value for this hotel was excellent, and we enjoyed the casino."

"Everything about this place is amazing"

"Bathroom was cramped. Air conditioner kept adjusting to a higher temperature automatically in the middle of the night, making it too warm. There were ants in the bathroom, and no exhaust fan in the bathroom."

"The staff is always friendly. The reception and breakfast was great."

"Smelled, no hair dryers and not enough pillows. But staff was nice."

"Brand new very nice"

"Great location and happy hour"