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"Great"

"Beds in the room weren’t comfortable. Breakfast buffet wasn’t edible. The only draw for this resort is the indoor waterpark and arcade. "

"The shower was super loud. Definitely air in the plumbing caused a super loud and awakening noise when my wife woke up and decided to shower well before I was planning to be up. Sent a video to the hotel, but no response. Mentioned it to the check in ladies as well. Unsure how interested they were in fixing it. "

"Clean rooms, welcoming and friendly staff comfortable beds and pillows."

"housekeeping was buried insensitive on checkout day and breakfast was not fresh"

"Clean and comfortable hotel in a convenient area. Our grandson enjoyed swimming in the pool and the jacuzzi."

"KC tower was not in good condition (old and dirty) but other than that the stay was fine. "

"Exelente servicio y amabilidad "

"Breakfast was great plus the evening food was amazing too. Pool and hot tub very nice. Great location near lots of great things to do."

"The staff is excellent, the front desk and the bellman were a blast from the past at the excellent service you come to expect from a Westin. Where it fell short wet the amenities which I’ve been accustomed to in my previous stays. It’s a little thing, but when you pay $400 for a hotel room you expect better than 1 ply toilet paper. Their beds are still the best in the business though. Make sure you bring a step stool if you are shorter than 5’2”. The biggest “miss” was the food service. ...

"This was a pleasant experience all the way through from the staff and the facility it was great Dean was so inviting and helpful it made our stay enjoyable "

"Fullfilled the needs for this weekend trip"

"Clean, great location, good service; hotel is a little dated; nice free “happy hour” and breakfast with lots of choices"

"Hotel was great and staff was very friendly. Room was nice and had all the essential items. Breakfast was a combination of hot foods, breads, cereals and fruit. Loved the coffee machine with all drink combinations which was available 24 hours. "

"Windows need to be sound proofed "

"Pretty hotel and rooms. For how pricey the stay is, we expected a bit more. Apparently they can’t have mini fridges in the room due to their health permit. Room had trash in the ice box left. Cleaning staff tried to clean before our checkout time. They knocked once, gave it no time for us to come to the door, staff proceeded to unlock and open the door. This woke my partner up. There isn’t a peephole/no windows to look out, nor any other locks/door stopper besides the deadbolt, so...

"Bar tender was not a social welcoming person. Rude"

"Very nice hotel We love to stay here"

"The ac kept us u"