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"The room is amazing. The atmosphere of the hotel is incredible. The pools were great for the kids and the adults. The staff is friendly and welcoming. Michelle and Debbie at the front desk were wonderful! The valet Harold was great! The staff in the restaurant were also great. The pool staff were very friendly and helpful. "

"Elevators were terrible and the staff stole from our room. They were caught and pretended they thought it was trash."

"The security around the property"

"The suite I booked with expedia was not available,they gave me a regular room, I booked for 5 people"

"vibe felt sterile. No coffee makers in rooms. This is a basic amenity even at much cheaper hotels. They told us there was coffee in the lobby. It is a hassle to go down there, but when my husband did so, they were out of coffee and sent him to the restaurant, where he was handed a cup of coffee and told it would be six dollars. This is not what I call having coffee available at all times in the lobby. He declined and walked away. There was construction noise that we heard very loud in our room...

"Better than I thought "

"The room was updated and clean. Room service was served all day until 11pm. All of the staff (concierge, house keeping, and valet) were extremely helpful, friendly, and accommodating. I would definitely stay here again."

"Lotus Hotel exceeded my expectations. The hotel was very clean, quiet, well maintained, and had a genuinely pleasant atmosphere. The room was nice, the bed was extremely comfortable, and the staff was professional and attentive. Everything worked exactly as it should, and the overall experience was relaxing and enjoyable from start to finish. If I am ever back in the area, I would definitely stay here again."

"First time staying here and we loved it, will stay here again next time we’re in the area for a stay!"

"Friendly staff"

"Really just the only choice to stay in Kansas City. Why? Well, the hotel is quite perfect in quality and cleanliness. The rooms are very large. The rooms are very quiet. The hotel is built into the side of mountain rock where the natural rock is actually the hotel wall; along with a waterfall inside as well, of course. There is an entire inside "mall" attached to the hotel (through one flight of stairs) where many different stores offer shopping with multiple themes. There are a few choices for...

"Excellent place to stay in Overland Park."

"Everything was perfect at this stay! From the room cleanliness to breakfast, customer service & fees…recommend 100%. My new stay facility in KS. "

"Very helpful staff, room was great."

"Not up to reasonable standards overall. "

"tv volume from room next door was too loud at 3 am. I woke up thinking I had left the tv on. realized it was coming from the room next door."

"Everything was excellent"

"Great boutique hotel in old town. Walkable restaurants and bars close by. We think the hotel was done really well! Staff was amazing and helpful!"

"Offered very nice free breakfast"