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"I would like to thank you the service team making an effort with a warm welcome decoration in our room to celebrate our wedding anniversary. It was a shopping spree trip with huge shopping mall surround the area. Shall be back again!"

"A bit dated but clean and well maintained. Staff very responsive. Breakfast has a good range and is very good. The pool was being refurbished but they had back up options which I appreciated. Walkable to mall and JB Sentral."

"The aircon in the room was so dusty & the room was not very well maintained. Can see visible cracks around the entire room"

"Loved the service, everything was smooth and well taken care of. The live performance was a great touch too. This isn’t my first time here and definitely won’t be my last. Thank you for the warm hospitality!"

"Staff were friendly. Building itself and decor are gorgeous. Rooms clean and well appointed. Concierge service in disarray. Asked for something special for my wife as it was her birthday. Concierge finally got back to me 3 days after my original outreach. Said they would put a small decoration and a piece of cake in the room prior to our arrival, which I thought was great. Nothing in the room upon arrival. I emailed the concierge team about my disappointment and got no response back from them at...

"It’s near the beach and got good vibes overall . Nice beach view from my room too"

"Very good and strategic place for shopping and staycation. Apartment was very cosy and we have a great time."

"Need to top up for guaranteed connecting room. Rooms are basically okay and comfortable enough for family stay but toilet has a stale smell from the drainage."

"Room was clean"

"Good place to stay! Very quiet and comfortable"

"Convenient and quiet ;)"

"Generally, all that could be done well was done well. No complaints"

"View was awesome and comes with 4 rooms, each with double beds. 2 ensuite bathrooms and 1 common bathroom are nicely equipped and clean. One downside was only one keycard to get in and out of the property and have to be together as a family."

"Excellent service, friendly staff. "

"I had a very pleasant stay at Four Points by Sheraton Desaru. The location is very convenient, with food options, laundry services, and other useful amenities nearby. It is also a strategic location in Desaru, making it easy to travel around. Overall, the stay was good. The room was clean and comfortable, the breakfast was enjoyable, and the public restrooms were also clean. Considering the reasonable room price for a four-star hotel, I feel it is a very good value-for-money choice. I would...

"the staff are are polite and friendly. looks professional and helpful. we didn’t have our breakfast cause the bed was excellent - slept like a baby through breakfast! large king sized bed was so comfortable"

"Amazing everything - truly grateful "

"Overall good experience"