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"Central location right above mall. Property was nice and clean, but rooms are starting to look aged. Breakfast selection was good, but if you go after 9am, the queue is too long."

"Clean room and breakfast selection was great."

"Nice looking resort that is situated very close to a private beach. Enjoyed the lush look of the resort. Breakfast was good with local delights like Roti Canai, Nasi Lemak, Dimsum. Staff were helpful and a treat to deal with. Some downsides: - There is sound leaking into the bedroom from the corridor. We heard people shouting outside our rooms at 12am. I would imagine better sound proofing would have been present in a 5 star hotel but apparently not. - The thermostat aircon in our room did not...

"Loved the service, everything was smooth and well taken care of. The live performance was a great touch too. This isn’t my first time here and definitely won’t be my last. Thank you for the warm hospitality!"

"room lighting a bit dim"

"Thanks for the clean room, good stay! Thanks also to Rizal for the smooth check-in and check-out (:"

"I have stayed in numerous hotels in several countries, when I booked for a room of 3, none of them charged me for the roll away bed that I have requested. Though you have waived it when I protested but you have spoiled my Staycation."

"Great service. Got upgraded upon checking in. "

"I had a great experience staying in this hotel from 3d2n! The front desk staff was so polite, professional and kind! Not the kind of professionalism i commonly see in hotels around the area compared to this! But staff’s professionalism at the cafe near lift lobby at level 1 can be better because i did asked them where is the nearest mart/7-11 and they were directing to each other to answer me so i did know know who to look at for the answer. Breakfast spread was decent but i love the laundry...

"Nice. A lot of shops."

"All items in good condition & staffs helpful & friendly. Pick up my smart watch & immediately hp me. Thanks alot. Will book with u when visit JB"

"Clean room"

"Decent breakfast with store to cook eggs and also noodles section. The in house video uses all staff for the production - good idea. Near the kotajail and zoo so a worthwhile visit while staying here. Compliment to Citra and Sham - friendly and welcoming. The room is relatively near just some piping sound in the room on and off from room 524."

"Yes "

"Excellent service, friendly staff. "

"Breakfast buffet is excellent with plenty of options. Very comfortable stays and many local shops nearby for food options and little shopping."

"Excellent service esp the sport club folks 👍"

"The breakfast meal is good and the choice of food is excellent."

"I was bitten by Inserts on my hands and neck and we found inserts on the bed. Also, we were assigned on level 27 and every morning when the sun shine on the windows, it has the air pressure loud bangs sound which didnt allow me to sleep well. The locations is very near to KSL and may eateries. "