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"Had a nice comfy stay"

"Location is great. Under the bedsheet has hair, for a room with 3 adults, they only provided 1 hand towel."

"Overall stay was good. Just minor issues like having only 2 towels when 3 checked in, so I had to share towel with my son even after asking. Common toilet has no trash bin. Main toilet tissue box was empty. Overall still ok la."

"Rooms are clean, and the staff are helpful The elevators do not seem to be ventilated, so it gets a bit hot and stuffy when you are inside"

"Check in was unclear as there were many operators. We queued at the wrong place for half an hour before they told us it was wrong. However when we went to the correct counter on second floor, the check in was fast."

"Good location although it was quite hard to drive up to the 7th floor and locate where to park at the hotel. Great room service. We liked the rooms and it was convenient and accessible to Komtar jbcc. Booked the executive king rooms and we were pleasantly surprised that it came with complimentary food/wine or mini high tea set at the lounge and daily complimentary mini bar & fridge items. The breakfast buffet was good too and worth the price. Will definitely recommend :)"

"とても清潔に保たれていました"

"全てに十分満足していますが、特に朝食が充実していて良かったです。種類が豊富で選ぶのが大変なくらいでした。味や清潔さについても申し分なく、また利用したいと思える施設でした。"

"Good Location"

"Great accommodation and service"

"Value for money. Lots of shops and restaurants around hotel area. For those who drive, this is a convenient location, quiet and away from noise and high human traffic, yet accessible to big shopping malls, within 10 mins drive. Hotel is clean, staff is friendly. Rooms are spacious."

"에어콘 바람이 침대로 직접 향하여 취침시 상당히 불편했고, 에어컨의 소음 또한 커서 취침에 매우 방해가 됐음"

"Language can be a bit of a barrier but staff were friendly and also they do not offer any concierge services which was a disappointment."

"Amazing everything - truly grateful "

"Fully paid for room in hotels.com. At counter for check in on 8pm on 01May26. Wait for 2hours no room available with heavily over booking and crowds of people in lobby waiting for rooms. Decided to seek PlanB at this late hour after 10pm. Request for cancelation and refund through hotels.com. No acknowledge receipt was Issued to us. We left to find alternative accommodation with the understanding that we will be refunded by 12noon on 02May26 but no payment received."