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"The room was so warm, the aircon was at 16°c but felt like 30+"

"A bit dated but clean and well maintained. Staff very responsive. Breakfast has a good range and is very good. The pool was being refurbished but they had back up options which I appreciated. Walkable to mall and JB Sentral."

"The aircon in the room was so dusty & the room was not very well maintained. Can see visible cracks around the entire room"

"Loved the service, everything was smooth and well taken care of. The live performance was a great touch too. This isn’t my first time here and definitely won’t be my last. Thank you for the warm hospitality!"

"Stayed at the family suite, the kids room is so lovely, my kid enjoyed it. The toilet was amazing too. Great stay. Breakfast spread was good too. The free flow alcohol and food spread at club lounge was great too."

"We had a wonderful family stay at this hotel. The property is very family-friendly, with spacious facilities and a welcoming atmosphere for guests of all ages. One of the highlights was the easy access to the beach, making it convenient for us to enjoy the sea and sand whenever we wanted. The staff were exceptionally friendly, helpful, and attentive throughout our stay, always greeting us with a smile and ensuring that our needs were met. We also appreciated the complimentary shuttle bus service...

"Excellent stay for solo tourist. Surrounding amenities are excellent. Level 41 scenery is spectacular. On the other hand, swimming pool is chalky, bed squeaky, sauna & locker not working and many renovations in progress. Hope next stay better."

"Need to top up for guaranteed connecting room. Rooms are basically okay and comfortable enough for family stay but toilet has a stale smell from the drainage."

"Room was clean"

"Good place to stay! Very quiet and comfortable"

"Convenient and quiet ;)"

"Generally, all that could be done well was done well. No complaints"

"Communications were excellent. Located near some great food options in R&F mall."

"Excellent service, friendly staff. "

"I had a very pleasant stay at Four Points by Sheraton Desaru. The location is very convenient, with food options, laundry services, and other useful amenities nearby. It is also a strategic location in Desaru, making it easy to travel around. Overall, the stay was good. The room was clean and comfortable, the breakfast was enjoyable, and the public restrooms were also clean. Considering the reasonable room price for a four-star hotel, I feel it is a very good value-for-money choice. I would...

"the staff are are polite and friendly. looks professional and helpful. we didn’t have our breakfast cause the bed was excellent - slept like a baby through breakfast! large king sized bed was so comfortable"

"Amazing everything - truly grateful "

"Overall good experience"