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"We had room 402 on the fourth floor it was very warm with the sun coming into room all afternoon, we left a note for room service to leave the curtains pulled which helped on our return. We requested a fan which helped, one window was screwed shut which didn’t help. The floor sloped by approximately 4 inches from the door to the windows including the bathroom."

"Large family room 50m from the promenade. Had everything you could need including large bathroom, tv, tea and coffee. Lots of local and tourist info and leaflets available. Staff were very helpful. We were not in the main building so had a short walk up the road for breakfast which was a good choice of full English or continental. We did eat at the restaurant otherwise. The bar is fairly good but not very big. The only negatives for us were the walk into town which took about 20mins. Luckily we...

"lovely room sea view. breakfast was very enjoyable .we came on the ferry best western hotel was ideal place to stay."

"Das Hotel ist super gelegen. Direkt an der Promenade in Douglas. Es ist gut mit dem öffentlichen Bus vom Flughafen aus zu erreichen. Das gebuchte Zimmer war top und die Mitarbeiter freundlich und zuvorkommend."

"We had a two night stay at the Welbeck Hotel. Whilst the decor in the room appeared dated, it was very clean and bathrooms appeared to have been recently renovated. Staff were very friendly and helpful. Would recommend."

"Beautiful surrounding , nice building, large and clean room, comfortable bed"

"The breakfast was brilliant "

"I had a lovely view of Douglas’ beach and sea front. The room was cleaned to a high standard and the breakfast was excellent. The host was very helpful and charming. The property has four floors but the lift is out of action. I have stayed twice now and not been disappointed."

"Friendly helpful staff. Relaxed ambience room very comfortable."

"Convenient location, close to many activities and the bus line."

"Absolutely beautiful! The staff was extremely Accommodating."

"Attentive, friendly staff. Kevin was great along with the breakfast and cleaning staff. Good, central location. Clean, well maintained rooms. Too much peripheral noise. Loud talking and snoring heard through walls of neighboring rooms. Some sort of sewer flushing pipe/drain in courtyard outside our window whooshed frequently."

"Breakfast staff slightly off-hand but breakfast good. Room, shower, bed all very good."

"large room , hotel pleasant helpfull staff ,clean hotel ,nicely situated ,decor a little tired, large bathroom with a bath ."

"Lovely hotel on the sea front. The staff were welcoming, friendly and helpful. Shops, restaurants, steam railway all within walking distance. The breakfast was excellent. The complimentary soft drinks and snacks were a nice touch. Room was adequate for a 1 night stay, lovely bathroom & comfortable bed. Would return again and recommend to others"

"Excellent location, with really incredible helpful and informative staff. Just a delight. Breakfast was included and also really good."

"Dora was very kind. The room was fine."

"I honestly cannot rate this hotel high enough, the rooms were absolutely spotless, the breakfasts were amazing and the staff. Well every single member of staff were pleasant, polite, courteous and helpful. The aircon was heaven sent in the heatwave, I had amazing sleep every night yet my brother in law in a budget hotel was tormented with heat. I will without a doubt stay there again and wont even contemplate looking at other hotels."