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"Our room did not get the bed made, the towels refreshed. And the soap dispenser above the bath was empty, it didn’t even have a refill bag. The hotel is very dated and tatty. The reception is unwelcoming , too few seats, and few staff When I phoned reception , I should have been told the cleaners to make beds etc. only come in on the third day We stayed 2 nights.now renamed THE WORST WESTERN."

"The room was perfect for an adult and two teenagers, lovely spacious and clean, everything you need for a few days. The staff were all very helpful and kind, will definitely be staying again"

"Very clean breakfast very good staff excellent will go back"

"It was very good value. The food was excellent and reasonably priced. The staff were friendly and wasn't "in your face" I thought the bedroom was good for its' size. The shower pressure was powerful and the room was warm. I didn't use the body/hair gel as I normally bring my own. HQ Bar is a very lovely reasonable priced stay "

"Property location was very good and food hygiene very high with good quality food, the building was old and design therefore dated."

"Really friendly and helpful staff excellent choice of food exceptionally clean & comfortable rooms would stay again with no hesitation "

"The breakfast was brilliant "

"Staff were lovely, bed was comfy and breakfast was excellent. "

"All the staff were very helpful and friendly. Breakfast was excellent with a great choice. Rooms were bright and very clean."

"Staff very helpful. Room clean. Bed comfortable "

"Had a truly lovely stay at the Trevelyan in Douglas - received a lovely welcome from Delia upon arrival; had a promenade / beachfront view from my 3rd floor room. Comfortable bed. No problems at all with the shared bathroom facilities either. What I would suggest though, is for basic tea/coffee facilities being provided to guests - either directly in their rooms, or at a central location (for example, in the common area on the ground floor). Thank very much once again !"

"lovely hotel good location, shame expedia confirmation did not state that breakfast was included as it was but was not mentioned on the booking email. "

"It was a wonderful experience. Perfect."

"Just a beautiful place to stay, cant get much better than this"

"The room was clean, however the sink was badly cracked and needed replacing. The furnishings in the room were fit for purpose, albeit very dated. I also found the room to be quite noisy - being able to hear showers running, toilets flushing etc from nearby rooms, early morning and during the night. I had a room at the back of the hotel and only had a view of other buildings. However, the rooms at the front including the sitting area, bar and restaurant had great views over the bay. The staff...

"Room was clean and well laid out. Bed was very comfortable "

"A great sized room with all we needed. All areas were clean, staff were all lovely and very friendly. Great atmosphere in the bar area, comfortable and good range of food choices which were all very tasty. We didn’t use the breakfast room but it looked nice with plenty of tables available.We would recommend to others and would definitely stay here again."

"Wonderful staff and great view. "

"Fantastic host and a great breakfast 😊"