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"The staff was very helpful and the hotel is lovely. However the individual rooms needed better cleaning and communication between the management and the guests on exactly what amenities are offered needs to be looked at."

"The hotel room was very clean and well put together. All staff were very helpful and polite."

"Always stay there when flying out. You can park there and Keck will pick you up and take you to the airport. Very convenient!!"

"Good clean"

"They are doing updates to the 1st floor. They have completed 2nd and 3rd floors. It should be nice when they have everything done."

"Water temperature in shower not warm enough, woke up to road construction at 7 am"

"Beautiful hotel with modern rooms, yet retains the historic feel of the hotel. Views are great of downtown, and plenty of restaurant and entertainment options within walking distance. Loved the speakeasy in the basement."

"Starting with the room. Everything was worn and broken. Light fixtures were broken. Sink was wobbley and the pocket door sqeeled so loudly when we opened it. It was no where near like the pictures online. Not updated. Second, we booked this hotel mainly for the Waterpark. We walked around it and saw a kid pull his pants down and pee in the pool while his parents watched. As if that wasn't bad enough another mother was pulling poop out of her kids swim suit and rinsing off her hand in the...

"The room and resort are ok. We had 4 people but they would only give 2 passes to the water park. We just wanted to sit by the pool! Ridiculous for what they charge. There is not house cleaning and people are supposed to leave their trash outside the room which makes the hallway stink. The lady at check in was rude but the other staff were nice. Restaurant and bars closed around 9 while we were there. For the money I would stay elsewhere next time. “Third” bed was ridiculous as a bunk bed. It...

"A little disappointed in the pool but overall ok"

"Room was pretty clean. Breakfast was great. Staff was present and helpful when asked. Hot tub was super hot, almost too hot for kids, but pool was great. Overall recommend for a young family."

"The art deco-inspired lobby decor was unique and well done. We especially appreciated relaxing in the lounge - the service and drinks were great."

"Good"

"Will stay again"

"Kitchen"