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"Pros: Bed comfortable. Mexican restaurant was part of hotel. Town of West Branch very quaint, worth the visit. Con: Room smelled like cigarettes. Did not stay for breakfast when we saw the communal peanut butter jar."

"The hotel was clean with ample parking, walking distance to the Casino. The pool was not open until Thursday night at 4 along with the kids crafts."

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"The entire property was clean and smelled good without obvious air fresheners or their scent. Staff was pleasant and efficient. Parking availability was great."

"One of the sheets had something sticky on it. Not really an issue as I only needed 1 sheet but still. Shower handle for water controll had something on it as well that I had to clean off. Tried to draw one of the sun shades and the pole came off in my hand.. Other than those issues . Staff and building is cool. Other than food there isn't much in walking distance. No parking. Have to park in garage. $10 a day max."

"The Jacuzzi wasn’t working properly. Also they said they have a gym inside the property. It was really small. I only had two machine."

"The front desk staff were very helpful with the many problems we ran into at the property. First, we had mice running through our hotel room. That already threw us off, but we tried to enjoy the stay and hoped we were imagining things. Kids kept banging on our door and waking our newborn. We reported it to the front desk; the woman there wanted to help, but there wasn’t much they could do. After the constant banging sent our baby into a full crying fit, we had to leave. She refunded our stay."

"Accomodating with a service pet, nice hot showers and comfortable bed."

"The breakfast was mediocre. There is a bar and grill on the property that has great food, and they had free live entertainment both nights we stayed there."

"Nice updates clean hotel with a friendly helpful staff."

"Fast easy check-in, room was clean and comfortable. Loved the big deck overlooking the lake front. Would definitely recommend and will definitely stay again!!"