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"I was incredibly disappointed with my recent stay. On a day when the outside temperature hit 103°F, the air conditioning in my room completely failed to work. While staff did eventually bring up a fan, it did very little to cool the room down, making it nearly impossible to sleep. To make matters worse, a staff member came to inspect the unit and dismissively claimed it was "working," despite the room remaining stiflingly hot. On top of the unbearable room temperature, the amenities were...

"Lovely relaxing hotel will definitely stop again if passing through."

"Nice room , with beautiful view , great dinner with very helpful and friendly staff , one a kind hotel with lots of history… Loved it and we’ll return there !"

"Personnel d'accueil très "professionnel" mais un peu froid. Chambre spacieuse et propre - Climatisation fonctionnelle appréciable en période de canicule. Seul regret que pour le prix d'une des chambres les plus luxueuses proposées il n'y ait pas de peignoir de bain ni de matériel de repassage (il faut le quémender au personnel d'étage). Concernant le petit-déjeuner, il est regrettable que l'omelette soit "industrielle" pour un hôtel 4 étoîles. Derniere remarque : le ckeck-in est fixé à 16 heures...

"Très central, chambres spacieuses, personnel chaleureux. Je recommande sans hésiter!"

"Perfect stopover on the Loire"

"Excellent breakfast. I will miss the pistachio cake especially. Staff are all wonderful. Suite was spacious and comfortable. Pool is beautiful!"

"Charming, historic, comfortable, relaxing. The restaurant was great. Good service and a lovely meal."

"Family friendly"

"We loved it here and we will definitely be back the next time we decide to visit the Loire valley Conveniently located, right at the city center which made walking the city center really easy. Great restaurants all around and some small markets were close by too which made the trip really hassle free for us The royal chateaux was right outside our room window so the view was great at night when the castle was lit up"

"Sehr sauber, freundliches Personal und ausreichend kostenlose Parkplätze vorhanden."

"This was a great spot to explore the surrounding area, though we were also very happy when we just relaxed at the chateau!. My wife rated the breakfast 11/10, and the my son loved his turret side-room. Aside for breakfast, No restaurant on-site, but they have a kitchen where you can find what you need to have a nice picnic meal out the grounds"

"Très belle reconversion des lieux. Les chambres sont spacieuses et confortables. La restauration et les cocktails étaient très bien"

"Excellent hotel, very close to the castle. Helpful staff, a beautiful setting in the town of Chenonceau. Highly recommended"

"The parking is not owned by the hotel, but is directly adjacent to it with an elevator that comes up to the front door of the hotel. Overall, an excellent experience in a very good area of town close to lots of restaurants I would stay there again."

"Belle expérience. Nous avons dormi dans la suite avec le bain suédois sur la térasse. Chambre avec Sauna. Très propre. Avec du caractère"