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"Great location and nice hotel, very helpful and friendly staff."

"Centrally located to everything"

"Likely will not stay again. Check in was seamless & staff was nice. Main issue was the room. Not clean and smelled terribly of smoke. Instead of changing room until clean, housekeeper came and sprayed air fresher and brought a fan that remained on the duration we were there. Carpet and shower were both filthy. Considering the price and downtown Chicago area, my family and I had higher hopes."

"Thank you Noel! Check-in was AMAZING. The security was a bonus. Location was perfect!"

"Terrible wifi"

"The views from the hotel were breathtakingly beautiful. The food, the shops, restaurants, entertainment, etc. on the premises were Top Tier. I highly recommend this stay!"

"You cannot beat the location of this hotel. It was so easy to explore Chicago on foot from this location, great restaurants are nearby. The staff are beyond helpful and friendly. Yes the rooms are a little tired and dated but overall are clean. Would definitely stay again as you can’t beat the location and price."

"This is a very nice hotel. Beautifully decorated and very elegant. But, if you don't like using the hotel app on your phone to get things done, you may not like it. The rooms are big and comfortable, but the TV situation is a huge issue. I think they use wireless and a smart TV, but there is no way to change channels and the remote control is a real pain. There is no guide, but they have you use your phone to check see what the channels are, but there's no way to know what's on. If you want...

"Great location!"

"Perfect for a one night stay ! The room was very clean : bed was clean and very comfortable and the bathroom was also spacious and super clean. Thanks !"

"I often buy rooms for my employees when they are on overnight jobs. I guess I forgot to put my employee’s name and it was under mine. They would not let him get the room. Ok I get that, but to still charge me for the room and I had to reimburse my employee for a separate room is down right criminal. And the manager never returned my call. TRASH!!!!"

"Everyone who works there from the nice people who checked me in to the individuals who work out front were so kind and helpful"

"Beautiful hotel."