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"Outdated property, cleanliness was average, there are better properties around that area"

"Good location for where we needed to be in the city. It’s a very dated hotel. "

"Hotel is in a good central location near many of the main attractions. Room was spacious and clean. Nice bar downstairs, there is also a rooftop bar, but that is only open in after Easter in summer. Buffet breakfast is included and that makes it very good value. Hotel also has a gym/ Not too many amenities in the room though. "

"The hotel was very clean. The staff was friendly and very helpful. Would definitely recommend staying here."

"👌"

"We pre-purchased the breakfast, but the options that they had were limited and overpriced. Everything was premade and frozen.. If we knew beforehand what was offered, we wouldn’t have purchased that."

"The hotel was better than I expected due to some reviews I had saw online! I really enjoyed my stay here! "

"The breakfast changes everyday. My kids enjoyed the stay. Its close to a lot of good places. Front desk staff was very friendly :) "

"Great time"

"Try to pay more and get a better hotel. "

"Very good, would stay here again!"

"The hotel is beautiful!...and it smells terrific in the lobby/elevator areas! The views are phenomenal and you kind of feel like you're on a cruise ship. The bed is comfortable and the bathroom/shower was beautiful! We enjoyed the restaurant for dinner and breakfast. Good food but pretty expensive! The old fashioned tasted like a bandaid. The oarking garage situation is a little frustrating because it costs SO much!! We paid $21 for 40 minutes! We pulled in to park and bring our belongings up...

"Está todo muy bien "

"This hotel is always a nice spot. My go-to in Chicago. It is consistently clean, the food selection at Hoyt’s is great and Juan is a wonderful server there. I typically arrive late but my room is always ready and I have no issues with amenities or location in the city. Love Royal Sonesta"

"Los bagels del desayuno deliciosos"

"great location! love the ambiance and that rooftop! "

"3/5 stars, mainly because the air conditioning did not work in our room, but staff did provide a fan. The seal on the shower was broken and led to the floor getting very wet, but not a huge concern. Some dust and crumbs left on surfaces, but nothing of major concern. Overall a pleasant stay, just wish the AC would've worked. "

"Great breakfast."

"No food amenities at all. "

"Room was nice and tidy"