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"There is NO AIR CONDITIONING in any room NONE then they ran out of fans! Expedia advertises it does have air conditioning. Don’t stay here! "

"The hotel was not kept looking nice, very dinged up with peeling paint, bumpy carpet, and loose screws in locks. Looks like theyve tried to update and looks great in pictures. Staff wasnt rude but wasnt friendly either. "

"Clean room , staff are friendly , breakfast is amazing just the rooftop bar was closed due to the winter season "

"Great stay, excellent service and friendly staff. Room had a beautiful view of East Grand Avenue on our side of the building. Breakfast was excellent. Parking was a bit pricey each day, other than that, no complaints."

"The front desk guy, Ronnie, was fantastic, helpful and so kind. The room was a little dusty but in general clean. Comfy bed. Clean bathroom. "

"Nice hotel"

"Location was ideal for public transit. Clean and safe. House keeping staff did wonderful job no matter the time of day. "

"It wasn't worth the price we paid. Our flight was delayed and we got there a day late and was still charged for the unused night. The telephone in the room didn't work. Water leaked onto the floor when taking a shower. No parking was available."

"I asked for quiet room and it was a wonderful room. Slept well. Staff was great. And the hotel is beautiful and lovely location. "

"Most of the front desk staff we interacted with were extremely rude and unhelpful. Amanda was wonderful though. Room is tiny but the bathroom is nice. The place was “clean” but not spotless we found a stain on one of the pillows and a lot of stuff was covered in dust. Bar/coffee shop was great though. One of the elevators also went out which was frustrating for everyone. "

"Always clean and friendly!"

"Amazing experience will be back soon "

"Great location! We were informed the property started remodeling room. We are looking forward to staying at this property again."

"Clean room staff use friendly and helpful. "

"Amazing hotel with a great location. We will be to stay. The bed so comfortable "

"Clean as Clean can be when it comes to a great hotel, I enjoyed it so much I stayed on the 28th floor and I hate heights but loved every moment and yes I was comfortable with being that high up , the only thing I wish I would of knew more of was about the rooftop , when I stayed it was my Bday weekend and Unfortunately there was a private party which you could have paid ($30 a head) but the music upstairs wasn’t fitting for my vibe , NOW the lobby was a hit! I mean it was just amazing even if it...

"Good 👍 "

" Breakfast good."

"clean rooms"

"Clean room and friendly staff"