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"Enjoyed my stay here! Room was very spacious, the staff were helpful, and it was in a great area! Would absolutely stay here again!"

"Great location and nice hotel, very helpful and friendly staff."

"Great staff and a unique vibe."

"Likely will not stay again. Check in was seamless & staff was nice. Main issue was the room. Not clean and smelled terribly of smoke. Instead of changing room until clean, housekeeper came and sprayed air fresher and brought a fan that remained on the duration we were there. Carpet and shower were both filthy. Considering the price and downtown Chicago area, my family and I had higher hopes."

"Loved our room! Beautiful view"

"I got bedbugs. My favorite pair of socks got taken away with the bedding and were never returned and they were expensive uggs socks and its annoying especially in conjunction with the bedbugs bites that I’m still dealing with. There was a surprise destination fee. I will never stay at a hyatt ever again."

"The views from the hotel were breathtakingly beautiful. The food, the shops, restaurants, entertainment, etc. on the premises were Top Tier. I highly recommend this stay!"

"You cannot beat the location of this hotel. It was so easy to explore Chicago on foot from this location, great restaurants are nearby. The staff are beyond helpful and friendly. Yes the rooms are a little tired and dated but overall are clean. Would definitely stay again as you can’t beat the location and price."

"I had a wonderful time"

"Perfect for a one night stay ! The room was very clean : bed was clean and very comfortable and the bathroom was also spacious and super clean. Thanks !"

"I often buy rooms for my employees when they are on overnight jobs. I guess I forgot to put my employee’s name and it was under mine. They would not let him get the room. Ok I get that, but to still charge me for the room and I had to reimburse my employee for a separate room is down right criminal. And the manager never returned my call. TRASH!!!!"

"Our corner king room had a beautiful view of the city and a separate room with a pull out. Lovely stay."

"Clean room!"