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"The location is ideal for our stop on our road trip. The vibe of the hotel was very cool- my teenagers loved it. We stayed in a private quad which served our needs for a comfy bed and bathroom. The price was perfect and overall the hotel exceeded our expectations."

"Great location, beautiful hotel, easy check in and out. The bed linens were horrible; flat sheet used instead of a fitted, on top of it was another flat sheet, then a thin blanket, on top of the blanket was another flat sheet (very messy). There were no extra blankets in closet, when I tried to call the front desk, the phone didn’t work. Also, housekeeping didn’t check on the room while we’re were out which was annoying because those bed linens were a disaster."

"Have to pay for parking plus the ac barely works"

"Right by mag mile"

"EXCELLENT LOCATION AND CLEAN ROOM"

"The room was very clean when we got there. The staff was very helpful. We loved our stay."

"The rooftop bar was great."

"Rooms are SUPER small. Just imagine paying almost $400 for ONE night for -no pool -outdated hallways and elevators -3rd party valet service so the front desk will not help you at all with them -one one valet (who was so sweet) but it was a 45 min wait if you wanted your car -no microwave -no breakfast It truly just reminds me of how greedy the hotel owners are"

"Great"

"Perfect location for me. Spanish staff were fun to talk with and nice and knowledgeable. Local staff were super nice too. Thanks!!!"

"The room and hall just have concrete for ceilings. It looks very unfinished. The staff was great! No hot tub."

"Location in West Loop is fantastic, a block away from Whole Foods and a number of great restaurants in Greek town. The staff was fantastic in addressing our needs immediately including a clogged sink and sliding door that came off the tracks. The infrastructure is a bit old and outdated. The only complaint was that we had requested a crib, which the check-in staff had reassured us would be in our room. However, it was not there when we arrived. We called to ask for one to be brought up, which...

"Property and room clean and well maintained. Staff helpful but not solicitous."

"The property was nice and most employees were kind. Checking in took too long, I was given two full beds rather than a king, and housekeeping entered my room despite it not being time to check out yet and me answering their knock to inform them the room was occupied."

"n/a, great staff & place"

"Bathroom were not cleaned properly. Shower need to be fixed. Water was standing in shower. Breakfast had no server to clean tables or refill. Only one person was trying to to do everything. Breakfast staff was rude. Lady who was cooking, at 9.58am she said to all most full restaurant pick up your plates and leave. She had to clean. She definitely need more help to clean and cook."

"Lugar bien centrico en el downtown de Chicago"

"Stay was good! Only thing is the hotel is a bit on the expensive side for the restrooms to be so outdated."

"The reception staff is very kind and helpful."

"Great location and food court in area. Great for family fun"