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"Bath room is not working properly, when I flush water, it can’t stop running for toilet. Outside of parking lot is noisy."

"Location was great, and also services such as restaurant, front desk were amazing"

"The location was excellent. Close to all the museums, shopping district and river walk."

"n/a"

"Very good location, breakfast is fantastic, dinner and bar are great."

"Clean room"

"Urine in toilet upon entering, garbage left in room , rooftop glass floor closed not mentioned"

"Location was great. Just in the middle of all great things to see. And the pool area was great to finish the weekend relaxing and enjoying."

"Hotel staff was super nice. Great location to be in walking distance of a lot of places."

"Everything was great!"

"The hotel staff was very friendly and inviting on all shifts. Also the parking garage is two blocks down from the hotel which wasn’t a problem for me but plan accordingly. The room was very clean and house keeping dose a nice job tidying up during the stay. Very close to all attractions. Also the view of the city is everything you could hope for!"

"ok"

"Nice in general, but I didn’t like my room"

"I DID NOT TAKE THIS TRIP. I CANCELLED AND WAS STILL CHARGED! I HAVE TRIED TO REACH A MANAGER AT THE PROPERTY AND I TRIED TO COMMUNICATE VIA TEXT AS INSTRUCTED TO NO AVAIL. I PHONED THE PROPERTY TO CANCEL AND WAS STILL CHARGED! PLEASE REFUND MY MONEY THANK YOU!"

"Excellent location and great breakfast at the British Pub!"

"The hotel staff were extremely friendly and very helpful for navigating sightseeing and dinner suggestions."

"The hotel was really affordable and nice for downtown chicago. 10/10"

"The room itself was excellent — 9/10. The view was amazing, the bed was very comfortable, and the room was spacious and well-designed. However, for the price and for a hotel that markets itself as a 4-star property, many amenities were disappointing. First, the coffee machine in the room was very low quality, more comparable to what you would typically find at a Comfort Inn. There were also no bathrobes or hotel slippers provided, which I would expect at this price point. The lobby was...

"The historic property is located downtown Chicago, walkable from the Loop/metro, to Millennial park, River walk. The Art Museum. But Yiao!! I had a big miscommunication with Expedia. The room turned out to be $750 a night with costs and fees. And did not include breakfast. I don’t know how I missed that the nightly rate was so exorbitant when booking. And really, the room was nothing special, clean but nothing luxurious. I almost had a heart attack when we checked in and learned of...