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"There were blood stains on the carpet"

"I didn’t like the TV app, but everything else was perfect!"

"Staff was very friendly!"

"No hot water was my biggest complaint ! Mostly old rooms even in the “updated” sections . It was clean- just old. If u are looking for a place to spend the night close to Michigan Ave then it fine but it’s not a fancy place by any means."

"Right when we got there they rolled out a dead body off the elevator…also gets loud from bar at night"

"Room was clean and the front desk staff was very friendly. Location is close to a number of restaurants and shops, very easy to walk to a ton of places."

"This is a contemporary “hip” hotel. The lobby has a bar and lots of seating, a fireplace and pool table. Contemporary furniture throughout. Snacks, drinks and breakfast are in the open space of the lobby. This is not a quiet hotel. Music plays 24/7 in the lobby. In the evenings it is quite loud. Think disco night. If this is not your vibe I wouldn’t recommend staying here. This hotel is across the street from Lavin Pavilion of Northwestern Memorial Hospital and a variety of restaurants...

"They charge you a resort fee when you arrive that your Expedia cost does not include. Ours was $125 for one night. I did not see this anywhere in the booking when I booked it. It is a beautiful hotel and the rooftop has great scenery though. The room was nice and the bed was comfortable."

"Decently clean, everything was very near by which was very convenient. Bar was nice inside. "

"Great breakfast. Made to order omelets. Great location. Walkable to Bean and Navy Pier. The availability of complementary wine window wax too short."

"Hotel was in a good location. Check in and check out was very easy."

"loved my stay!"

"System was down, no WiFi, took a very long time to check in. Overall high volume, crowded noisy environment. Central location in the city though."

"Billy in the front desk was kind and very helpful for my questions and needs "

"It was good "

"Room clean"

"Great stay!"

"Just an old outdated hotel you know what you’re getting water pressure was a little low. Paint was cracked."

"The 12o'clock check out was wonderful and staff very helpful."

"Amazing hotel the best location clean and ataff was polite "