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"We couldn’t check in til 4 pm. There is NO place to park so we had to"

"I am very happy with my Stay at River hotel, everything was great. Hotel was clean, I interacted with multiple staff members and a couple of them went above and beyond. The view was magnificent, I had a river view room and it was great, the only thing I would advise, if you are a light sleeper, don’t get a river view, it is noisy outside and you can hear everything, we didn’t mind it, but in the future I will stay at Club Quarters for a higher floor."

"My room and bathroom had been renovated and was really nice. The hallways and other parts of the hotel were old and worn. There were a few concerts and a WNBA game going on which caused long lines to check in. I waited on line for 45 minutes."

"The staff was extremely helpful. Great location close to the lake and the Magnificent Mile."

"The property is not really close to eating establishments. Me and my family of six had three rooms. They were extremely hot. We called front desk the first night and was told they would send an engineer to my room, no one ever showed up. My sisters’ room a janitor came and didn’t know what he was doing by and left two fans. My cousins received no help either. Talked to Pablo, the manager the next morning and he was very nasty and condescending and told me none of us ever called downstairs when...

"Nice area"

"Had I known property condition would have stayed elsewhere."

"Great location with great bar and kitchen. Walkable to all kinds of activities, stores, restaurants. Easy access to 94. Reasonable parking. Staff and service were excellent."

"Hotel and staff were friendly and inviting, the room itself was beautifully up-kept and amenities were great except for the charging station. View was absolutely stunning but window could’ve been cleaner to allow for a better experience. Overall had an enjoyable experience at this hotel!"

"Beautiful view and great room"

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"good hotel"

"Really great restaurant! Staff was amazing and so helpful! Very very nice rooms!"