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"The staff was just blatantly unhelpful. The front desk was often unmanned and could not take requests whether it was for a checkout or to ask about how a food delivery had been misplaced. I’ve seen HolidayInns with better customer service."

"Great location and nice hotel, very helpful and friendly staff."

"Great location"

"Dirty place, staff not helpful. Bartenders ignored you"

"Solid 4 out of 5 star hotel. Great location and helpful staff. No room service keeps it from 5 star territory."

"There's no noise isolation in the building unfortunately"

"This was an old run down hotel, location is good but the room leave a lot to desire. Wouldn’t stay there again."

"The room was clean and nice but should have fans for the bathroom. The bathroom got to steamy after a shower. The beds were very comfortable."

"Nice room and great location…need a restaurant and real bar-bar is sort of open…would like to see it after they really rebrand everything"

"Muy buen servicio"

"The room was spacious and the bed was very comfortable. The check in was easy and they gave us a voucher for a drink in the lounge bar. We had a very nice stay. Great location, the river walk is with in walking distance."

"You could definitely have a larger and nicer gym."

"Room adequate but a bit small. I enjoyed stay overall."

"Mom & daughter trip to meet in Chicago to see a concert. Lovely property in a good location to get everywhere we needed. Felt safe walking around day & night as needed."

"Good place"