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"Great, budget - friendly experience. There were screaming children slamming doors and yelling/running up and down the halls in the morning which was unpleasant for wayward travelers trying to sleep, Not the hotel’s fault, though! Transport to and from the airport was quick, easy, and affordable via bus."

"We were looking for an inexpensive place near the airport and thought this would be a good choice. Unfortunately, the room smelled like cat urine. I think we were in an older section of the hotel. It looked like mold where the room carpet met the bathroom. There also was no hair dryer."

"Reception was unfortunately disorganised with many arrivals happening at once. Rooms were not ready and I would think this is a daily occurrence. We ate dinner in the connecting Hotel…. Food and service was cery good. The room was generally fine; bed clean and comfortable. Shuttle was a real bonus …. £7 per person which was not advertised anywhere."

"Great place. This is my third tine"

"If you are alone and need a place to crash close to the airport that is cheap this was fine. If there are two of you in the compact room it’s not big enough. One person has to be in the bathroom while the other has a small luggage open to get clothes out. Room and bathroom was clean. Room can get very cold if you want it to, have your own temperature remote. You pay what you get. Bed was small but for one person it’s fine, I don’t recommend for two. The location in itself you can get to from the...

"Stayed for one night due to having an early morning flight the next day. Service from the staff was friendly, welcoming. Although this was a 3-star place, for the price paid, the value was more like 4-star. I enjoyed it, convenient and adjacent to Metro."

"It’s our second time here so I suppose that says we recommend it. :) Great location, easy access, good food, excellent service."

"Less than 10 minutes from terminal to hotel. Rooms were a good size, beds comfortable, air conditioning, thick curtains. We all had a good sleep."

"Everything!"

"Don’t recommend"

"The hotel requires some improvements to continue to maintain it’s 4/5star status"

"Conveniently located. Close to the airport"

"The room was very cool (too cool for the day)--I had to turn off the A/C."

"Very clean and comfortable room. Fabulous view of the ri et. Staff was professional, friendly and very helpful. Loved location as an easy walk to High Street with cafes and shopping. Will definitely stay again when in London."

"Some stains on desk, no hairdryer available in room. Otherwise perfect stay. Amazing breakfast"

"I liked everything about this property and its proximity to the airport was wonderful. Only one complaint I have - I missed the breakfast cutoff time, and though I had already paid for it, it wasn’t included in the stay, I paid extra for it, they refused to give me a refund or a voucher to buy breakfast from their food court. That was disappointing."

"Good choice for a stay near Heathrow airport. We especially appreciated the air conditioning, as temperatures were high, and the sound-proofing, which allowed us to get a good nights rest before flying out. The room was smallish and the bathroom very small, but still perfectly adequate. Food in the restaurant was good, and the breakfast buffet was fantastic. You should be aware that on-site parking is available, but the lot is owned/managed by a third party and you do have to pay."

"Room was extremely hot and they don't have any adjustment for this. I called reception and they straight away refused. They didn't change the room and thats the worst hotel ever"

"Don’t use this hotel if you want a quick trip to the terminals in the mornings. They don’t have direct transfers and the bus stops at 6 other hotels and take 30mins. We were not told this when we called to ask we were just told yes we have transfer bus!!!!"