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"Perfect hotel pre and post flight from Heathrow. Room is clean and beds comfortable. Very clean throughout. Nice selection of restaurants and lounges in the combined lobby. Loved the fact that we could walk into the airport!! Breakfast was outstanding. Price point was great especially when you factor in not having to pay for an airport shuttle and breakfast. The hallways are very long and a room can be far from the lift. "

"Clean room"

"I didn't have breakfast or eat at the hotel. The bar staff were friendly and helpful. The room was clean and the bed was actually very comfortable "

"Great location for an early morning flight. Room perfect, staff super friendly and a nice meal. "

"Convenient hotel for easy transfer to T5."

"This is our "Go To" hotel when we have been privileged to travel and have a scheduled flight home from London Heathrow. Great staff that anticipates well and is always at the top of their game. On site restaurant, Carluccio's offers a "just right" menu with a variety of dishes and the breakfast buffet or a la carte dishes meet every need. Terrific bar for a "last night of vacation" night cap. Don't even bother looking for a finer hotel."

"Exactly what you want and expect from a hotel for before/after landing."

"Staff were very attentive, helpful, and kind in helping me resolve an issue. The hotel is super convenient for a stay, the night before travelling "

"Ok for a quick overnight stay, car parking extra - wouldn’t say the beds were that comfortable. "

"Reliable and good value hotel for business travel in a good location which I've used often. Staff were excellent on my latest visit."

"Over all this hotel was very pleasant, however and I know it’s not the hotels fault, but we had a baby somewhere next to us that cried most of the night and when we had to be up at 4am for a flight, it just wasn’t ideal. "

"Convenient airport location, right by the bus stop to airport "

"Zusammen im Familienzimmer eine Woche dort gewesen. Das Zimmer ist mit 4 Betten beengt. Die Zimmerreinigung findet ausschließlich auf Anfrage ab. Flexibel ist das Personal auch nicht. Generell sind nur wenige Mitarbeitende bemüht und freundlich. Die meisten sind unfreundlich und Grüßen scheint ein Fremdwort zu sein. Es war in Ordnung um relativ günstig in London zu übernachten, aber mehr auchh nicht. Einzig das Personal in dem Frühstücksrestaurant ist erwähnenswert freundlich. "

"Extremely convenient to take bus to/ from Heathrow -- but only if you have limited luggage . "

"I was traveling with my elderly mother with mobility issues so this was a great choice for our flight with virgin airlines as the hotel is just steps away. I booked a family room with accessible bathroom. It was perfect, except for having no windows. The room features a kettle with tea, coffee, hot chocolate, etc. and free bottles of water. Heathrow assistance came to the hotel and help transfer us to check-in and throughout the airport to our gate. The hotel was not inexpensive, but worth every...

"Great all around"

"Fantastic room the Indulgence and good breakfast "

"The staff was friendly. The morning breakfast was fabulous. Will stay there again 😊"

"Everything was good but you could hear furniture moving upstairs and voices outside your door. It’s an overnight airport stay type of hotel so you shouldn’t expect too much but it was good. "

"Efficient check-in, helpful staff, rooms clean and new. We got the bus in the morning to LHR terminal 3 and it's right outside the hotel, very easy and quick transfer. Parking at the hotel is really easy. It's a really easy and good value way to get close to the airport and leave the car whilst on holiday when you've an early flight."