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"Expectations fully let. Learning about sheepdog training in the bar was a bonus"

"The hotel is very close to the busy center of town and right across the street from the river. The room was clean and had more than adequate space for two. The hotel did not provide shampoo, so bring some. The breakfast buffet was filling."

"When we checked in, the instructions given on how to find our room were vague and we didn’t find it. Doubled back and asked a server and her instructions didn’t work either. My wife went back to the front desk, got different instructions, that also didn’t work. On her way back to the front desk, she found an employee, who had finished work, and walked her around the hotel to show her the room. It had an out side entrance only, but was still attached to the hotel. The mistake was ours, but the...

"La pod era pulita, i bagni purtroppo no. Camere piene di moscerini ma così vicini all’acqua e nella natura c’era da aspettarselo. Comodo parcheggio"

"Room comfortable n staff friendly."

"The room was fine, we had a nice view. Then the fire alarm went off at 5am, apparently only on the 3rd floor. No staff arrived to tell us what to do, we just assumed we should go back upstairs when the alarm stopped. Then it went off 2 more times. Never was this mentioned by the front desk staff who seemed oblivious. Many of the guests who went down the stairs in the middle of the night were quite elderly. We get it that these things happen, but it would have been helpful to send someone out to...

"Our stay at this hotel was extremely disappointing and nowhere near the standard advertised. The first room we were given had a window that wouldn’t close, a stained blanket, and a dirty floor. After reporting this, we were moved to another floor, but the corridors smelled strongly of cigarettes. The second room had a nicer layout, but it still hadn’t been cleaned after the previous guest. A member of reception had to clean it themselves due to a shortage of housekeeping staff. The bathroom also...

"The hotel is rather tired, the staff were great. Beds were comfortable and the grounds were lovely."

"Unique set up with individual cabins positioned on hillside with wonderful views. Food excellent along with top quality service and a special call out to Paulina. Only downside is lack of onsite transportation for customers to and from cabins Given potential weather challenges and customers with health conditions hiking up and down hillside pathways could be a challenge"

"I’m glad that I did not listen to the reviews. While it is true, there are minimal to no staff interactions, I found we didn’t need the staff. The self check in code let us in the front door and our key was in our room. Our room had all we needed for a 2 night stay. The continental breakfast was well stocked and just what you would expect (and what was advertised) We had a clean, comfortable, spacious room that we had two good nights sleep while we spent our days exploring."

"The 3 bedroom space was amazing ,property have all equipments no need to bring equipment from guest side and very neat and well maintained property and nice ambiance .Me and my friends really liked"

"The location is fantastic — the hotel sits in a great spot, and the entrance is charming. Unfortunately, everything else about our stay was disappointing. Due to a ferry cancellation, we had to book last-minute and arrived at the Royal Highland around 9pm. When we got to reception, no one was there, and there was no bell to alert staff. We waited at least ten minutes, during which time other employees walked past and saw us waiting but didn't acknowledge us or go find someone to help. When we...

"The hotel was unfortunately not as I expected, it was a place to rest my head but I expected more for some reason. I had the impression it was a converted jail house or Garrison with a little history and character, unfortunately it had neither. It is however in a good location on the high street , it’s clean, although I hate carpets in hotel bedrooms . Whoever designed the bathrooms lacked the basic understanding of gravity and there are strict instructions on how to use the shower without...

"Fantastic location. Great views of coastline from Restaurant. Close to Mallaig for great seafood restaurants too. Breakfast is very good. Staff were extremely helpful."

"A large wedding party was overwhelming the reception and other areas. Not clear what was available to general public but I only had to ask. Would have helped to be told dining room not available for a period of time."

"Lovely setting and very comfortable accommodations"

"the rooms are very run down. the view is beautiful but rooms and bathrooms were not great."

"Loved this unique stay! History and atmosphere were amazing!"

"I spent two nights at the Spa hotel. I managed to park in the adjacent hotel car park which was very convenient. My room was great with a large TV , coffee machine, fridge and kettle. A proper bath in the en suite. Plenty of hangers. Breakfast was plentiful and a good variety. The only downside of my stay was I was housed in a separate building to the main hotel. This meant I had to walk outside onto the pavement and cross a road to access my room. However you were away from the noise of the...