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"Property was barren. Staff were serious and grouchy. Unnecessarily expensive. Food was very good and main building was a lovely retreat."

"Welcoming and friendly staff"

"Breakfasts only 1 star. Coffee at breakfast bad. Some employees (not front desk staff) were having an argument when we were signing in at the front desk."

"The bathroom was a little in disrepair but other than that great room"

"The staff were incredibly helpful and understanding. The guest lounge was wonderful and the grounds are lovely. The breakfast was rather limited."

"Good place to stay for one night. The pictures are taken in such a way that I don’t feel it really represents the property, they look more picturesque than it actually is. The breakfast was good. The staff was okay, not really welcoming."

"Nothing to complain about at all , great place to stay & central to all days out . Coming again soon & will book next size room up."

"The room was beautiful. Comfortable. The view was great. The staff are friendly and helpful. The swimming pool was clean and refreshing. The location is charming... Though quite a hike up the hill."

"Restaurant food was good but the service was poor. The pricing of the food is bizarre too and I believe we were double charged for our food. The waiter could not adequately explain the pricing and I think we were charged double because we shared appetizers and mains (I think they charged per person even if you shared plates). The rooms are pretty dated too including a stained chair in the room."

"Very charming hotel in Inverness, walking distance to the Inverness castle, and cathedral"

"Clean room"

"This was a beautiful surprise. We needed a one night stay in the area and I booked this place. I wished we stayed longer. The location is excellent. The property surrounding is well maintained and beautiful. The hotel, restaurant, and room are cozy and welcoming. I even joked that if I ever decide to get married, I want it to be here."

"We couldn’t stay. Caked on feces in the toilet, very stained mattress with what appeared to be dried urine and dried blood. Hotel was fully booked so no other room was open. We had to find another hotel at 8 pm. Terrible experience"

"Beautiful location. Great breakfast."

"Chambre spacieuse ,très bon accueil ,ascenseur. Parking à 200mêtres."

"Hotel staff was amazingly helpful and kind. The beach pods were a unique experience, so well designed and it felt so special to hear the sound of the waves. Great value for money. Definitely recommend!"

"Staff , rooms and food was excellent. Grounds are well maintained and special. Highly recommend this Hotel"

"We stayed in the 2-bedroom pet-friendly chalet for 4 nights and unfortunately left feeling disappointed given the price paid (£737). The location is excellent and makes a great base for exploring Fort William, but the accommodation itself felt tired and dated. The WiFi barely worked throughout our stay, meaning Netflix and YouTube were unusable, and the TV channels regularly lost signal. Several maintenance issues were noticeable, including a wobbly toilet seat, an oven that took much longer...

"We were promised parking as was written in the review. There was none. ( there were 6 total spots for ENTIRE HOTEL! ) We had to park blocks away and PAY for offsite parking. The directions to the parking were terrible. Not comped for anything for parking or room or a simple apology. We requested again the next morning still nothing. This was the priciest hotel (we paid 350) on our entire journey across Scotland. Would not recommend. Rooms were tiny, THE TINIEST ROOM on our journey. The...

"first of all there is no elevator which seems strange, as you have to carry your bags . secondly there was no air conditioning. the room was really hot and humid. a small fan was provided which was not helpful"