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"No customer service."

"This hotel was less than I expected. For every I paid I expected this hotel to be better. My room bathroom seemed to not. Have been cleaned for a while. The shower floor was so dirty along with the floor in the restroom. The bed sheets had someone else’s hair. It is a nice hotel but nit worth what we paid."

"Very old and musty. The photos are heavily edited. Only go there if you care for the free breakfast they offer. 2 star hotel in my opinion. Kayla at the front desk was a sweetheart though, she did her best to help us."

"This hotel is convenient and inexpensive but shabby. Our room had some kind of crusty substance on the carpet, the upholstered chair was worn through and the room facing Ala Moana Blvd was very noisy. In the lobby there was a towel on the floor to collect drips from above."

"よかった"

"Very, kind stuff, very clean and helpful. Create location very close to everything."

"Great hotel only 1 block from the beach. Amazing area surrounding by the best restaurants and shopping of Honolulu. If you travel with children, this is a great option since you have many activities and Target next door. I also love the fact that it's a very walkable area, pretty safe, and with tourists from around the world being relax and enjoying life. The highly recommend it and if I ever go back to Honolulu, I def would stay there. P/S: We had the premium ocean view double queen beds and...

"We loved our view. The staff was very helpful. The rooms were clean but there was no microwave in our room and only a very small refrigerator. Also no onsite laundromat."

"The staff were welcoming and breakfast was so good! I would like to give a shout to our concierge, Daniel, thank you for your help during our stay. The only thing my wife and I would have to say is that the hotel wasn’t as clean as you would think. It wasn’t horrible but could be better. The hallways didn’t look vacuumed daily and our room didn’t have anything wiped down. Our mirror in the bathroom and shower glass had spots all over them. The tile floor didn’t look mopped the entire time we...

"Great stay for our honeymoon. Close walk to town and great and friendly staff!! Enjoyed our time and would suggest staying here"