البحث عن فنادق في هاواي

"2日目の朝にはエレベーターに閉じ込められるということがありました。緊急ボタンを押しても誰も来ず、5〜10分ほど経ってから、エレベーターが自然に再び動き出しました。 外に出た時はフロントにも誰もいませんでした。その後、朝食から戻ってきてからこの件をフロントスタッフに伝えたところ、私の緊急呼び出しは聞こえていたそうで、警備スタッフを呼んでいたとのことでした。ただ、警備の方が到着した時には、すでにエレベーターは動き出していて、私は外に出た後だったそうです。スタッフの方はきちんと謝罪してくださり、50ドル分のクーポンも補償としていただきました。その際の対応自体は悪くなかったと思います。 また、全体的には親切なスタッフの方も多かったです。ただ、設備面の管理やメンテナンスについては、もう少ししっかり改善していただければと思います。"

"Customer service especially by Grace was great! Grace was very friendly and helpful!"

"Hotel staff was very friendly and accommodating. The pool was clean and fun with plenty of areas to sit. The only reason for my 4 star and not 5 is although rooms were very clean they also were a little run down with damaged outlets and worn-out furniture but still a great hotel and I would definitely stay there again "

"This place was not a resort. It was a hotel. The amenities were basic. The decor and condition was basic. The restraints were basic as well. I will not come back nor will I recommend this hotel to anyone. Hilton is a way better option."

"Resort little high, Hotel location noisy."

"Very very nice place and nearby everything!"

"The entire property is recently renovated with very tasteful Hawaiian decor with lovely shades of blues and splashes of island colour. Rooms are very comfortable and the newly updated property shines in all areas. Most rooms have balconies comfortable for 2 chairs. A very good choice in the middle of the Waikīkī action and only one block from the beach. "

"Yes, hotel is at perfect location. The room needs to have more lights and chairs. "

"Parking is the only thing. It's very limited"

"Everything was perfect about our stay at Halepuna. The room view, the staff, the restaurant, the pool area. I can go in and on. This is our second time staying and I don’t think I would choose another hotel over them :)"

"Finding parking was bad"

"Our room was very clean. It was exactly as pictured on the website. The linens were of high quality and the beds were very comfortable. The bathroom was small, and we prefer a hand-held shower head, but we made do. The staff was super friendly and helpful! We enjoyed the 5th floor amenities: a small put-put golf, large chess board, shuffleboard, ping-pong table, cornhole toss, swimming pool, and hot tub. The hot breakfast was convenient."

"Everything was great! Ftt try on easy check in to many nice in house choices. Staff was excellent, Marissa gave great local suggestions and the pool and view was amazing after a long day ! Beach is sooo close! I would stay again"

"I booked an Ocean View room at Royal Lahaina Resort, but the room we received only had a partial side-view of the ocean from the right side of the building. In my opinion, this should not be advertised or sold as a true ocean view room. When someone books ocean view, they expect the ocean to be clearly visible from the room, not only from an angle. Unfortunately, the overall experience was very disappointing, especially because we informed the hotel in advance that we were celebrating our...

"The construction that was going on throughout the day was extremely loud and disruptive while trying to rest on vacation. We were not notified when we booked that there would be construction on the floors. We were notified just before vacation, but not in detail of what we could expect. The restaurants on property has a very poor selection of food for non- seafood eaters. The staff were always friendly. The pool attendance did not adhere to the posted rules of removing "saved" chair every few...

"Everything was great"

"Staff were friendly, rooms were clean, good location"

"The property is run down. It was dirty. The carpets were dirty. It wasn’t a great place to stay. The rooms are old."

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"Clean room and complimentary coffee at the lobby"