Hotel with a Concierge in Haut-Rhin from SAR 320

"Absolutely loved this Hotel. Walking distance to the train and bus station. There was a free shuttle a cross the train station that would take you to the city center. Breakfast was delicious and had plenty of variety including different juices and fruits. The ladies that worked at the hotel were amazing. I got sick and needed to be seen at an urgent care. They called and made an appointment for me and told me where the pharmacy was to get my prescriptions. Air conditioning was quiet and bed is very comfortable. Decorations at the hotel are very cheerful and rooms are extremely clean."

"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."

"There are two tales here. The night staff is just ok and the day one is super friendly, so no complains about the staff in general. However, the hotel feels dirty and is ugly. A lot of the equipment doesnt feel of good quality, and the rooms have installations that feel from the communist era in Eastern Europe. That's not good, cause they are asking more than the price of 4stars hotels in other places in Western Europe. Heck, this stop of the itinerary was more expensive than one in a 5stars hotel we had. It is a shame that they have a historic house that they use for publicity, because nobody is actually staying there."

"Great location"

"Quaint and comfortable. The staff was extremely helpful and friendly."

"Great hotel and great location! We had a group of 13 that stayed at this hotel. Exceptional service - my husband left his watch in the safe and they called us and were able to help ship it back to us. I cannot say enough about their honesty and their wonderful service! Best place to stay when visiting Colmar!"

"We love this place. It is a perfect stopover on the drive from Umbria to the UK. Very friendly to people and dogs. Secure parking and a restaurant "

"We enjoyed our stay here in Colmar. The hotel was conveniently located and the staff were very friendly. "

"The listing states car parking available but it is a very small underground area with an acute bend to enter/exit .Paint work scratches on each wall shows only suitable for small cars.The listing should include a photo of the car park facility,I would Not have booked.No car parking available nearby so did not stay.No refund or good will gesture,"