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"Staff"

"Service wasn’t the best and not much activities in the resort"

"Wonderful vacation "

"The room was very nice, though the doors did make a bit of noise opening and closing which was tricky in the middle of the night. There was also some noise from the street outside. We didn’t seem to have a choice in which Villa we got which meant we were a long walk from the main area. Food was decent, good array of options but they did run out of the best choices and they do start closing during later breakfast/lunch hours."

"Clean room, staff was pleasant. Will definitely stay again "

"Yes"

"Beach"

"Do not recommend. Needs serious repair."

"The staff were friendly and helpful. Restaurants were good but the only issue we had was with reservations. We had to wait until midnight in order to get a reservation. We all had a great time. "

"The property is great. We had a great time as a family. The service and staff were great. My kids had a great time enjoying the pool and the waterpark as well. I do recommend this place to anyone with kids "

"Pictures are deceiving. Looks great online, but not the best in person, specifically the rooms. They don’t provide towels daily, as you have to ask for them, if you want fresh ones. The food options are not the best. Website shows more options and the opening hours is not the best. Overall the food is just okay. They also have a lack of enough patio/beach chair and covering of shade. They are lacking in providing update maintenance on items:cabanas, beach chairs, lighting, overhead cover on a...

"This place has really gone downhill. From broken elevators to toilets backing up, the maintenance is non-existent. I was most disgusted by the housekeeping—they actually remade our bed with stained sheets instead of replacing them. Every meal was either cold or poorly prepared, especially at the steakhouse. Even the beach was a letdown due to the crowds and the rude vendors. I won't be returning."

"The property was in great shape considering the hurricane that hit the island in October 2025. There were a few areas of maintenance going on but otherwise the property looked great! The food was only average. Some staff were so so nice while others were just meh. They tried to do the sales pitch for a time share and tell you it was mandatory. They said it was mandatory to see the transportation services desk the day after we arrived but that was just to try and sell tours and excursions. I read...

"I can't say enough about this resort. Hands down one of the best in negril. The staff is so wonderful! Since we've been here 3 times, we've now become family. Cleand beaches, breathe taking views and hreat food. A great place to relax and enjoy everything the sea has to offer. "

"We had a wonderful experience at this resort. Many options for food. The food was very good. The staff was very friendly and helpful. Overall it was excellent and would recommend. "

"It was excellent "

"The staff are amazing! Rooms are clean. Food never disappoints. The gym could use functioning cooling system that works. The hot tub was broken so that was disappointing. The property itself could use a little TLC, buildings, gardens etc. "

"From the moment we arrived, we knew this place was special. The owner personally welcomed us, and the doorman was sweet—honestly, everyone working here was topnotch. They take care of everything you need. The Welcome & Dining: We checked in early & offered wine upon arrival, and dinner at the restaurant was yum—tasty food with a stunning ocean view. The restaurant attracts international travelers; we met guests from Spain and France stopping by for lunch, which added to the atmosphere. The Room...

"Staff are"

"Beautiful property, very romantic room on the beach and both the people and the cleanliness were amazing. The main complaint was the lack of communication on things happening throughout the resort and the food options. There were only two restaurants that were available without reservations and one of them was completely closed for a private event one night... leaving only the buffet. "