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"The staff were pleasant and the pool area was OK. Location of the hotel was good. However on the second floor the decor was in need of a lot of improvement. The carpet was threadbare in places; the corridor and our room 223 had paint flaking off in places; the curtains were in need of replacement and were tattily drawn which looked a mess. The bathroom only had one narrow shelf above the toilet which meant there was nowhere to put your toiletries. Finally thought paying £10 per night for car...

"Prima verblijf. Was een grote caravan met alle comfort. Mooie omgeving om te gaan wandelen in Snowdonia."

"The first room was up 4 flights of stairs which was difficult having COPD the central heating was permanently on and couldn't turn it off, it made a racket all night stopped us sleeping, they eventually moved us to a bungalow which was much better but the hot water was boiling hot and could be very dangerous for children . There was NO restaurant or bar which was advertised . it was self catering but no shop to buy food and the internet on for 4 days Not impressed and would not recommend"

"Lovely room though no fan or air con, bathroom window did open. Great breakfast…. help yourself to tea/coffee. Relaxed atmosphere."

"Great location Small but clean room Great staff What we expected"

"Lovely hotel, exceptional staff, very clean, comfortable beds, very good breakfast selection, nothing too much trouble. Special thanks to Shiva and Sushmita at breakfast and Kim and Alex on reception"

"welcoming, beautiful bed, parking 24 hrs, room clean, had a lovely stay, host charmimg"

"Beautiful hotel with an incredible tiered outdoor terrace facing the lake. A great place to watch the sunset, have a pint, and listen to the sounds of the steam engines hard at work."

"Nice location, great staff, nice rooms"

"Hotel was really lovely! We just had a room which was on the top floor and asked if we could have another fan or the windows to be open more as it was so hot in there. Girl from the bar wrote it down and said she will speak to the general manager but she only works on the bar so couldn’t tell me an answer which was totally fine. She said she would come and tell us an answer however we never had a knock or heard anything which was really disappointing. Our sleep was awful as we were so hot, and...

"I really enjoyed my one night stay at Y Pengwern. The bar was friendly when we checked in, and when I was shown my room was amazed at how big it was. I was backpacking and there was plenty of room to reorganise my kit, and the bed was large and very comfortable. After a long day's walk we were looking forward to food, and were very happy with the big hearty meals we had in the restaurant. Breakfast was continental (although you could pay to have a cooked breakfast) but the continental on...

"Great service from staff and great food"

"Lovely and quiet."

"Perfect for a biking holiday Lovely stay"

"The park is small but well suitated. The caravan is supposed to be superior with the hot tub but is very basic inside. The hot tub is great but there is no decking only table and bench to sit outside. The covered pool is dated. The WiFi is bad and we had contradictory information on connections so we had to use our roaming."

"Beautiful gest house in a great location.Spotless,the host was very nice and helpful.Everything at your doorstep.I had a great stay."

"Michelle was excellent and made our trip to Wales feel cosy, it felt like staying at a home more than a hotel. The building was lovely and clean, highly recommend, nothing was too much of an ask and I would definitely recommend to friends and family. "