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"Everybody were so nice and helpful. Food was delicious. very clean and safe"

"Construction area"

"Great place"

"Staff was rude and service was basic"

"I like the bldg security; and does not like the bathroom. wate came out when i took a shower. is really slippery floor"

"Excellent FrontcDesk Service and all staff members were courteous. The Hotel vans its Hospitality was great."

"Airport transfer and breakfast were great!"

"Very clean and professional staff. The shuttle service was on time. Overall a pleasant experience."

"Everything was as I expected. We’ll recommended to anyone who wants to have a comfortable place to enjoy a very good time in Guayaquil 👍"

"Fantastic location right near the airport - we walked to and from the airport and it was perfect. The rooms are spacious, tv’s big and the bathrooms are so large with great pressure and temperature. We loved our stay! We used luggage storage here for Galapagos which made our trip so much easier. Would absolutely recommend staying here!"

"Decía desayuno incluido y cuando te hospedas te dicen el desayuno es un extra que hay q pagar, así mismo al llegar al hotel tienes que pagar un IVA extra"

"Excellent service at Sheraton, really friendly and knowledgeable staff, the airport shuttle service definitely is a helpful service too. Breakfast is pretty complete and delicious! Thanks for an awesome and complete service."

"Clean room and friendly environment. Well located in front of Malecón 2000"

"Good hotel"

"Staff was very helpful"

"The only good thing about this hotel is the kitchen staff. Although the food itself is very plain and basic, the staff did their best to make you feel welcome. If you like cafétéria food you might enjoy it, otherwise it’s a thumb down. If you only speak a language other than Spanish good luck getting some help. Do not leave any bill on your room tag hoping for it to be check out on your credit card because a group of people will knock hard at your door in the middle of the night to let you know...

"Cleanroom nice staff warm people"

"Great and safe hotel Always security"